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Camera is not turning on

If your camera is not turning on, please apply the following solutions:

• Plug the camera to another outlet.

• Use another 5V pwoer adapter to power up the camera.

Fail to scan the QR code on the phone

If the camera failed to scan the QR code on your phone, please apply the following solutions:

• Remove the protective film on the lens of the camera.

• Wipe the camera lens with a dry paper/ towel/tissue.

• Vary the distance (about 30cm) between your camera and the mobile phone which enables the camera to 

focus better.

• Tap the QR code screen to enlarge the QR Code.

Wi-Fi connection failed during the initial setup process

If the camera fails to connect to Wi-Fi, please apply the following solutions:

• Please make sure the Wi-Fi band of the Wi-Fi network meet the requirement of the camera.

• Please ensure you have entered the correct Wi-Fi password.

• Put your camera close to your router to ensure a strong Wi-Fi signal.

• Change the encryption method of the Wi-Fi network to WPA2 -PSK/WPA -PSK (safer encryption) on your 

router interface.

• Change your Wi-Fi SSID or password and make sure that SSID is within 31 characters and the password is 

within 64 characters.

• Set your password using only the characters on the smartphone keyboard.

Troubleshooting

13

Содержание App Cam Home+

Страница 1: ...App Cam Home Quick Start Guide ...

Страница 2: ...What s in the Box Screw Kit x1 Power Adapter App Cam Home x1 Mounting Plate x1 Quick Start Guide x1 Mounting Template x1 x1 Reset Needle x1 1 ...

Страница 3: ...gured On Camera is starting up Network connection succeeded Built in Mic Status LED Lens Reset Button Note Rotate the lens to find the reset button and SD Card Slot Press and hold for more than 5 seconds to restore the device to factory settings Speaker Power Port Light Sensor Micro SD Card Slot ...

Страница 4: ... App Store for iOS download and install the app Search Uniden Solo in Google Play for Android download and install the app Please follow the prompt tone to configure the camera Camera has been started up Please run app add the camera and set it up 1 Please tap the button in the top right corner to add the camera ...

Страница 5: ...ernet cable not included before ac cessing the camera and follow the prompts on the screen You have the option to set up WiFi connection eventhough you use cable connection You can skip the WiFi settings by tapping I prefer to use Ethernet cable When the setup for the camera has completed your family can access the camera simply by tapping Have WiFi Configured or Network Cable Connected without re...

Страница 6: ... the voice prompt and tap Next to enter the next page If you did not hear the voice prompt please press I didn t hear the voice prompt for help 5 Enter the Wi Fi password of the selected Wi Fi network and tap Next to continue ...

Страница 7: ...towards App Cam Solo Pro camera lens at a distance of about 20cm to let the camera scan the QR code Please make sure that you ve ripped the protection film of the camera s lens Note To help scanning please tap the QR code to display in full screen Scan succeeded Camera is connecting to the router Please wait ...

Страница 8: ... heard Wi Fi connection failed for help Connection to the router failed 8 If you hear the above voice prompt please press Select I have heard the voice prompt and tap Next to enter the next page to finish the quick setup Connection to the router succeeded ...

Страница 9: ... least 6 characters name the camera and set the DST time Then start live view or go to Device Settings for more configurations Note Name your camera field refers to the display name of the camera rather than the login username ...

Страница 10: ...9 Device Menu Menu Add New Device Device Settings Access Live View ...

Страница 11: ...p 1 Drilling two screw holes on the wall according to the mounting hole template Step 2 Insert the two plastic anchors into the holes on the wall Step 3 Secure the base unit in place by tightening the screws into the plastic anchors ...

Страница 12: ...nit clockwise to lock it in position NOTE 1 Turn the camera anticlockwise to remove it from the wall 2 In case your camera is mounted upside down the picture will need to be rotated as well Please go to Device Settings Display then enable Rotation to adjust the image ...

Страница 13: ...in poor image performance For better image quality please make sure that the lighting condition for both the camea and the capture object is the same It is recommended to clean the lens with a soft cloth from time to time Make sure the power ports are not exposed to water or moisture or blocked by dirt or other elements Do not install the camera facing the mirror Do not install the camera where th...

Страница 14: ...ter Tap the QR code screen to enlarge the QR Code Wi Fi connection failed during the initial setup process If the camera fails to connect to Wi Fi please apply the following solutions Please make sure the Wi Fi band of the Wi Fi network meet the requirement of the camera Please ensure you have entered the correct Wi Fi password Put your camera close to your router to ensure a strong Wi Fi signal C...

Страница 15: ...ontal 48 98 Vertical 37 75 Pan Tilt Angle Horizontal 355 Vertical 50 Night Vision Up to 12 Meters Audio Two way talk Alerts Motion Detection WiFi WiFi 2 4 GHz 5 GHz IEEE 802 11a b g n Wireless Security WPA PSK WPA2 PSK Hardware Power DC 5 0V 1A Storage Supports up to 64GB micro SD card min class 10 Other Parameters Temperature Operating Temperature 10 C 55 C Size Weight Φ80x111mm 250g Specificatio...

Страница 16: ... found by Uniden to be A Damaged or not maintained in a reasonable manner or as recommended in the relevant Owner s Manual B Modified altered or used as part of any conversion kits subassemblies or any configurations not sold by Uniden Aust C Improperly installed contrary to instructions contained in the relevant Owner s Manual D Repaired by someone other than an authorized Uniden Repair Agent in ...

Страница 17: ... goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure This warranty is in addition to and sits alongside your rights under either the COMPETITION AND CONSUMER ACT 2010 Australia or the CONSUMER GUARANTEES ACT New Zealand as the case may be none of which can be excluded Procedure for Obtaining Warranty Service Depending on the c...

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Страница 20: ... 2020 Uniden Australia Pty Limited V1 0 Printed in PRC THANK YOU FOR BUYING A UNIDEN PRODUCT ...

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