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Unication G Series Voice Pager Trace Log Extraction Function Quick

Guide

Version : V2.00(A)

Unication Co., Ltd. Proprietary Information

Important Notice

1. The G series Voice Pager must have more than one block on the on-screen

power indicator.

2. The G series Voice Pager uses a USB Cable to connect to the PC, which must

have a working internet connection. If the internet is unavailable, the Trace

Log files will not be able to be successfully uploaded to the Unication Log

Servers.

3. When uploading the log file, you can use the voice recording attached function

to attach recording files to help developers find the problems more quickly.

Содержание G Series

Страница 1: ...screen power indicator 2 The G series Voice Pager uses a USB Cable to connect to the PC which must have a working internet connection If the internet is unavailable the Trace Log files will not be ab...

Страница 2: ...ietary Information 2 PART A G Series Voice Pager Trace Log Extraction Process A1 G Series Voice Pager Log Adv function operation process A1 1 Navigating the G series pager to the Log Adv function Step...

Страница 3: ...roprietary Information 3 A1 2 Enabling the Trace Log function for the G4 G5 Step 1 Press Set Soft Key enter the log selection menu Step 2 Choose the log categories we need to keep track of by highligh...

Страница 4: ...ation 4 Step 4 The screen goes back to Function Status menu press On Off Soft Key to activate the Log Adv function Step 5 When needing the latest log files long press the record button on the left sid...

Страница 5: ...A2 The Unication G Series Log Extraction Tool Software Step 1 Connect your G series pager to your PC with the provided USB Cable Step 2 Click and run the Log Extraction Tool software program As seen i...

Страница 6: ...Series Voice Pager Trace Log Extraction Function Quick Guide Version V2 00 A Unication Co Ltd Proprietary Information 6 Step 3 Run the A Option Log Extraction Tool Note Categories marked with are requ...

Страница 7: ...ription for the error that you have encountered Detailed descriptions will be greatly appreciated as that will allow us to provide more support and find a fix for the issue much more easily Step 5 Pre...

Страница 8: ...load is unsuccessful 1 Check if the internet connection is operating correctly 2 Confirm that the G series pager is correctly connected to the PC After the above confirmations go back to Step 5 and tr...

Страница 9: ...nication Co Ltd Proprietary Information 9 There is a multi select box for selecting the upload server on this page please switch the upload server here Auto Automatically identify to upload the Log to...

Страница 10: ...ded This function lets devices upload the recent useful log also speed up the upload time and help developers find the problems faster The setting of the Device Log Filter Function is explained as fol...

Страница 11: ...tion Function Quick Guide Version V2 00 A Unication Co Ltd Proprietary Information 11 Note Both of the settings can be set by the users Click the Save button to save this setting and the message box w...

Страница 12: ...oad the Voice Pager s internal recording files in batches according to the way the user selects the date range Srep 1 Follow Step 4 of A2 First Complete Required Information Step 2 Presses the Attach...

Страница 13: ...ng of the start date and the end dates are Today s Date The date format is displayed as MM DD YYYY Step 5 Press the OK button to read the local recording file that matches the date interval setting an...

Страница 14: ...ication Co Ltd Proprietary Information 14 2 If there is no recording file on this device a prompt window will also pop up as shown below Step 6 Upload Progress Note Do not unplug the USB during the up...

Страница 15: ...d to step 5 of A2 to upload the log files to the Unication Log server A3 2 Manually select recording file for uploading and connecting Voice Pager to upload the internal recording Step 1 Follow Step 4...

Страница 16: ...unction Step 4 Press Load Records to read the local recording file when the window pops up Note Do not unplug the USB during the reading process otherwise the upload fails or causes other problems If...

Страница 17: ...ormation 17 Figure 1 Figure 2 Step 5 Display the list of recording read by this unit Note On the recording list each recording files will display the recording time and the information about which TGI...

Страница 18: ...e to the software for subsequent action to extract the log file and upload it to the Unication Log server If uploading failed 1 Make sure that the G series pager is connected to the PC correctly as sh...

Страница 19: ...hen proceed to step 5 of A2 to upload the log files to the Unication Log server A4 System Requirements Operating System Windows 7 32 bit Windows 7 64 bit Windows 10 32 bit Windows 10 64 bit Others NET...