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Index
Table of Contents
If your computer performs better with an extension turned off, contact
the extension’s manufacturer for information or an upgrade.
Printer Notes
The following suggestions should work for all printer s. Also refer to
the manual that came with your printer.
■
Make sure that the printer driver for your printer is turned on in
the Extensions Manager control panel (in the Control Panels folder
in the Apple menu). To find out the name of the printer driver—for
example, LaserWriter—refer to the documentation that came with
your printer. The printer driver should appear in the Extensions
list and have a checkmark beside it. (Click to put a checkmark
beside it, and then restart your computer.)
■
Check your printer settings in the Chooser (in the Apple menu),
making sure you have selected the correct printer. If you are using
a printer that is shared by other computer users (a printer on a
local network), make sure that AppleTalk (in the lower-right cor-
ner of chooser) is active. If you are using your own printer (a
serial printer connected to your computer), make sure that Apple-
Talk is inactive. Also make sure you’ve selected the correct port.
■
Turn off the computer and printer and check the printer cable
connections.
■
If none of these suggestions solves the problem, you may need to
reinstall the printer driver that came with your printer. Refer to
the manual that came with your printer.
Note: If you have an Apple printer, you need to determine which
printer drive r to install—the one that came with your printer or one of
the drivers included on your System Software CD-ROM. Depending on
when you bought your printer, one of these printer drivers will be
more recent than the other. It is the newer one you want. Look at the
date of the printer driver that came with your printer. (Usually, the
printer driver comes on a floppy disk with the printer.) To see the
date, insert the floppy disk, double-click its icon to open it, and
choose “by Name” from the View menu. Then look for the same printer
driver name on the System Software CD-ROM. Look for it in the Hard
Disk Image folder, in the System Files folder, and in the Extensions
folder. (Then chose “by Name” from the View menu to see the date next
to it.) The drivers must have the same name. If they do, reinstall the
printer driver with the most recent date next to it. If you use the
printer driver on the System Software CD-ROM, drag the printer