The expected pressure and measured pressure greatly differ
Cause
Action
The gauge head is dirty
Sensitivity has dramatically deviated
Replace the gauge head with another
gauge head and check the phenomena.
If there is no problem with the other
gauge head, the gauge head was the
problem.
Measuring air at the nitrogen setting. This is normal.
When air is measured at the nitrogen
setting, a pressure 60% higher is shown.
Environment with a large amount of
moisture or oil
Attach the gauge head to a location as
unaffected as possible
Influenced by heat of vaporization by
gradual vaporization.
The actual pressure differs
Check with another pressure gauge.
Warranty
This product was shipped after rigid company inspection. However, in case any
failure occurs under ULVAC’s responsibility, such as defect in manufacturing and
damage during transportation, Buyer shall inform ULVAC, Inc. or the local ULVAC
representatives. ULVAC will repair or exchange it at free of charge.
Warrantable Items
1)
This unit
Duration of guarantee
One (1) year after shipping date from ULVAC
Warrantee scope
1)
Domestic business in Japan: Product, which has damage, caused by a failure
on delivery.
2)
Direct export transaction: Product, which has damage, caused by a failure on
delivery. The warrantee scope shall confirm to the new INCOTERMS.
3)
Products not satisfying meet the standard specifications although the product
is used under the normal service conditions such as temperature range and
power etc.
Response procedure
1)
Domestic business in Japan: ULVAC send a replacement or Buyer return the
defective items to ULVAC, Inc. or to the local ULVAC representatives for
repair. If field service is required, Buyer shall ask ULVAC, Inc. or the local
ULVAC representatives.
2)
Direct export transaction: ULVAC send a replacement or Buyer return the
defective items to ULVAC, Inc. or to the local ULVAC representatives for
repair. Return charge shall be paid by Buyer.
Disclaimer
1)
Failure occurred after expiration of warranty period
2)
Failure caused by force majeure, such as fire, storm and flood damage,
earthquake, lightning strike, war etc
3)
Failure occurred due to carelessness handling or faulty usage
4)
Products remodeled, disassembled or repaired without ULVAC’s acceptance
5)
Failure occurred under abnormal environment, such as intense electromagnetic
field, radiation, high-temperature, high-humidity, flammable gases, corrosive
gases, dust etc.
6)
Failure occurred by noise
7)
Product deficiency or secondary damnification occurred to Buyer, from law
suit to ULVAC by third party for patent infringement.
8)
Sensor head being used (expiration of life, measurement error, etc.)
9)
Sensor head cable in use (cable burnout due to improper installation, poor
contact, etc.)
Others
1)
In case, special agreement or memorandum for specifications is made
individually, the descriptions are prior to this article “13 Product Warranty”.
2)
Buyer shall inform ULVAC when this product is exported out of Japan. In
the meantime, Buyer shall take necessary procedures according to Foreign
Exchange and Foreign Trade Law.
3)
As for the question and consultation, Buyer shall check the model and serial
number and ask the local representative or ULVAC, Inc.
4)
The content of this document is subject to change without notice in future.
Certificate of Decontamination
All material must be certified as decontaminated and this certificate must be
submitted to your closest local ULVAC service center or sales office prior to
shipment. The form is available for download from ULVAC website.
Network
ULVAC,Inc: http://www.ulvac.co.jp/eng/index.html
Service Centers: http://www.ulvac.co.jp/eng/support/service/index.html
Sales Offices: http://www.ulvac.co.jp/eng/support/sales_office/index.html
Drawing
ULVAC, Inc.
Components Division,
http://www.ulvac.co.jp/
