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Trouble Shooting

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The Ultravation air disinfection equipment is designed 
to provide many years of trouble free operation. In the 
unlikely event of a problem, please contact your local 
dealer or Ultravation directly. Before calling for service, 
you should have your Model No., Serial No., and 
Manufacturing Date. 
 
If you are Troubleshooting the Unit 
 

Check the Following: 

 

Verify the unit has power (24 VAC) 

 

Lamps are securely plugged in into their 
sockets, no loose wires, and in the right 
orientation.  

 

Verify if in fact the UV lamps are on or off

. Do 

Not Look at the UV Light Without Proper 
Eye Protection. 

 

If possible try new lamps in the Unit to see if 
they light. 

 

Safety Precautions

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It is recommended that this unit be installed and 
maintained by a trained technician: 

 
WARNING: UV Hazard. Always protect eyes from 
ultraviolet light. NEVER look at UV lamps in 
operation. Unplug or disconnect power before re-
lamping or servicing. 
 
WARNING: Severe eye damage or temporary 
blinding may occur. 
 
WARNING: DO NOT operate outside of Air Handler. 
Mount lamp base to duct first. 
 
WARNING: No openings in duct are allowed which 
would give direct line-of-sight to the UV light. 

 
In the event of accidental breakage or replacement of 
the ultraviolet lamp, please ensure that the lamp is 
disposed of in accordance with local and state 
environmental laws regarding fluorescent lamps 
containing mercury. 

Notice: 

All wiring inside of the duct or air handling system in 
direct line of site of the UV lamp must be shielded with 
aluminum foil tape or equivalent non-combustible 
material. When installing this unit, select a mounting 
location that prevents ultraviolet light exposure to 
plastic flexible duct liner or other plastic components 
with unknown resistance to ultraviolet light. Ultraviolet 
light may cause color shift or structural degradation of 
plastic HVAC components 
 
 

Warranty

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Ultravation warrants this product against any defects in 
UVC lamp and the 24 VAC power supply for a period of 
1 year after date of consumer purchase, with the 
exception of the Ultraviolet Lamp, which is warranted for 
a period of 1 year after date of consumer purchase. 
 
This warranty does not include damage to the unit from 
accident, misuse or improper installation. 
If this product should become defective during the 
warranty period, Ultravation will repair or elect to replace 
the product free of charge. 
 
Ultravation will return repaired or replaced warranted 
products pre-paid, provided that the product was 
delivered pre-paid.  Ultravation shall have no 
responsibilities for charges incurred by the customer for 
installation or removal of warranted items.  Liability is 
limited only to the replacement or repair of this product 
 
This warranty gives you specific legal rights, and you 
may also have other rights, which vary from state to 
state. 
All returns must be accompanied by a return 
authorization number, which may be obtained by 
contacting Ultravation, Inc. 
 
Ultravation, Inc. ~ P.O. Box 234 ~ 218 Jones Drive ~ 
Brandon, Vermont 05733 
Phone: 802-247-0034 ~ Fax: 802-247-0033 ~ 

www.ultravation.com

 

 
 

Replacement Parts

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16 W UVC Lamp- 

 

 

LP-PP-0013 

 

12” T3 UVC Lamp- 

 

 

AS-IH-1001 

 
Multi Purpose Light Shield- 

 

94-010 

 
Optional PCO plate- 

 

 

94-004 

 

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