10
5. If you are using an external speaker to
broadcast the voice, type the [#][#][2]
TEST command, and adjust the "VOLUME"
control as the voice message is broadcast.
The "VOLUME" control is on the back panel of
the TDD Detector. The voice should sound
clear, and be loud enough to be heard easily.
6. Arrange for someone to call you with a
TTY to test your installation.
Tell the person who calls you to type on the TTY
keyboard to send TTY signals after you answer.
The TTY call should initiate the voice message
("TDD CALL… TDD CALL…") and the TTY
message ("911 HERE PLEASE HOLD") from the
TDD Detector.
Train your
operators
1. Read the operator's instructions that were
included in this packet.
Make sure to read the instructions that apply to
the installation procedure you have chosen for
your location–
automatic reset
or
manual
reset
installation.
Thorough training of your
operators in established
procedures for handling TTY
calls will help to assure
prompt response to people
calling by TTY.
2. Carefully review the operator's
instructions with your operators.
You might want to make copies of the
instructions for your operators. Make sure your
operators know how to recognize a "silent" call,
and what to do when they receive one. (See
page 2 of the Operator's Instructions.) Make
sure you have clearly established procedures
for how to handle TTY calls once they have been
received and identified.
3. Help your operators to become sensitive
to the needs of the deaf or hard of
hearing people who may be calling you.
The responsibility of using special TTY
equipment to respond to people who are deaf or
hard of hearing may be new to some of your
operators. Inviting a spokesperson from the
