Answering a Call
●
Dialing 911 (on back)
●
Calling Tips (on back)
S
ETUP
Telephone Line
The
CapTel
plugs into a standard,
analog telephone line jack found in
most residences. If you are installing
the
CapTel
in an office setting, check
with the telephone system
administrator to make sure you are
using an analog port such as is used
by some computer modems, some fax
machines, or a direct-connect TTY.
1.
The person calling you dials the toll-free Captioning Service
voice number.
2.
When the Captioning Service answers, the caller enters your
telephone number and the call is processed.
3.
When the
CapTel
rings, “RING” is displayed.
Safety Instructions
Please read and follow the Safety Instructions located on
page 36 of the manual.
Desktop/Wall Footplate
When attaching the Desktop/Wall
footplate, make sure the larger edge is
along the top of the
CapTel
. This helps
position the
CapTel
so that the display is
easy to read when it is set on a desk or
table (for wall-mounting, the footplate
goes the other way). The rubber feet
help keep the phone in place.
For additional setup instructions
such as how to mount the CapTel
on the wall, how to share a
telephone line with a TTY, or
how to connect a signaler,
please refer to pages 7 and 32
of the manual.
A
NSWERING A
C
ALL
4.
Pick up the handset. There is a pause while the service
connects to your
CapTel
. Wait before saying, “Hello.”
During the pause, the caller hears a recorded message that
says, “Please wait. The person you have called will be with
you shortly.”
5.
Say, “Hello,” as soon as you see that the call has connected.
Answering a Call without Captions
1.
The person calling you dials your telephone number
directly.
2.
When the
CapTel
rings, the display lights up and flashes
“RING.”
3.
Pick up the handset and begin speaking. The display
remains blank and the light over the CAPTION button
goes off.
Checking Your Voicemail
To check your voicemail using your
CapTel
phone, you will need
the telephone number to dial as if you were calling from
“outside” the office (sometimes called the “remote retrieval”
number). Dial this outside number on your
CapTel
and use the
keypad as needed to navigate any touchtone menus.
See page 22
of the manual.
Answering a Call with Captions
Office Settings
If you need to dial a number, such as a 9, to get an “outside
line,” you will need to program the number into your
CapTel
.
See
Is a Number Required to Dial an Outside Line?
on page 18 in
the manual.