Ultrasonix SonixTouch Q+, Руководство по обслуживанию

Страница: 96 / 148

Chapter 7: Field Service Components 00.053.204, Revision A SonixTouch Q+ Service Manual
7-40
7.9 RETURNING PARTS FOR SERVICE/REPAIR/REPLACEMENT
Once any part is determined to be defective, the Return Merchandise Authorization (RMA) process must be initiated.
Contact Ultrasonix Technical Support for:
• the RMA number
• labeling instructions
• appropriate shipping method, instructions and destination.
Ultrasonix Technical Support:
Toll Free:.........1.866.437.9508 (Canada and USA)
Telephone:......1.778.296.3860 (Support)
E-mail: ............
support@ultrasonix.com
7.9.1 Transducers
When shipping transducers for service/repair/replacement, it is the customer's responsibility to ensure that each
transducer meets the requirements laid out in
11.4 Shipping Transducers for Service .
7.9.2 UPS Battery
The UPS contains a lithium ion battery. When shipping by ground, this is an unregulated product.
Table 7-4: Dangerous Goods Identification (for Shipping)
1
This can be either of the following:
• complete Ultrasound system with UPS and battery installed
• complete UPS (no Ultrasound System) with battery installed.
Note: For specific details on the transducers and the UPS battery, refer to sections 7.9.1 and 7.9.2 .
Note: The RMA number must always be clearly written on the outside of the packaging.
Warnings:
The UPS breakers MUST be turned OFF
( 7.2.2 ) when shipping by air or ground. This applies to both the
shipment of a complete system and the shipment of a UPS with battery installed.
When shipping by air, the lithium ion battery is classified as Dangerous Goods and must be shipped in
accordance with the regulations listed below in Table 7-4 .
It is the responsibility of the shipper to ensure that all packaging, labeling and paperwork complies with all
relevant, country-specific regulatory requirements.
Failure to comply with all shipping regulations
may result in the shipper being in breach of applicable laws and
becoming subject to legal penalties.
If the battery is removed from the system, it is the responsibility of the customer to dispose of it in accordance with
all local regulations and laws.
UN Number Proper Shipping Name Class Packing Group Packing Instructions
UN 3481
Lithium Ion Battery Contained in
Equipment
1
9 II 967
UN 3480 Lithium Ion Battery 9 II 965
Note: In most instances, the simplest way to deal with shipping a UPS will be to remove the lithium ion battery
and ship the UPS without it. When this option is chosen, remember to dispose of the battery in
accordance with all local regulations and laws.