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Issue 5: 07/01/2021 
 
 

13. Troubleshooting 

 
 

PROBLEM 

SOLUTION 

No lights on Pump 

  Check the Pump is connected to the mains power 

supply and that the mains switch is turned ON. 

  Check Pump for any blown fuses. 

Low Pressure indicator is flashing 

and sounding 

  Check to ensure that the CPR valve is securely closed. 

  Check whether power was suddenly shut down.  

  Check that the connection between air tube and Pump 

is tightly secured.  

  Check that all tubing connections along the mattress 

are secured. 

 

If all of above steps have been checked. Press “Alarm 
Mute” for system to be verified again. 

Power Failure Alarm Indicator is 

flashing and sounding

 

  Check the Pump is connected to the mains power 

supply and that the mains switch is turned ON. 

The Pump is operating but the 

mattress is not alternating 

  Ensure that the mattress inflation process is complete. 

 

Check that the ‘Alternate’ indicator on the control panel 
is illuminated. If not, press Function Select Button to 

switch to Alternating mode.  

Patient is bottoming out (without 

alarm being triggered) 

  Pressure setting might be inadequate for the patient, 

adjust comfort level by pressing Firm to the next weight 

parameter, allow a few minutes for the mattress to 

adjust the pressure and check again as outlined in 9.2 

to ensure the patient does not continue to bottom out.   

Pump is noisy 

  Ensure that the Pump is resting against a solid surface. 

Service indicator remains 

illuminated 

  Indicates that system is scheduled for an annual 

service. Please contact Ultimate Healthcare or your 

local service provider to arrange. 

 
If the problem persists, contact Ultimate Healthcare or your local service provider. 
 

 

 

Содержание Tamora III Advance

Страница 1: ...Tamora III Advance Dynamic Mattress Replacement System UPRA367803A 3 User Manual Issue 5 07 01 2021 UPRA367803A 3 UM 5...

Страница 2: ...Page 2 of 28 Issue 5 07 01 2021...

Страница 3: ...standby 12 9 2 Comfort level 13 9 3 Auto detection 13 9 4 Control panel lockout 13 9 5 Function mode switch 14 9 5 1 Alternate 14 9 5 2 Static 14 9 5 3 Constant Low Pressure CLP 14 9 6 Auto Firm 14 9...

Страница 4: ...Page 4 of 28 Issue 5 07 01 2021 16 1 General 21 16 2 Fuse replacement 21 16 3 Air filter replacement 21 17 EMC Information 22...

Страница 5: ...is for the prevention and treatment of pressure ulcers while optimising patient comfort for patients up to 255kg 40 stone 2 1 Contraindications The mattress is not suitable for use on patients with u...

Страница 6: ...01 2021 Mattress Replacement CPR Valve Cable Management Fixings Air Outlet port 4 x Static Head Cells TPU 20 x Alternating Cells TPU Removable Cover Figure of 8 cell technology FOOT END HEAD END Knitt...

Страница 7: ...in order to prevent personal injury BF symbol indicates this product is according to degree of protection against electric shock for type BF equipment The operator must read this document User Manual...

Страница 8: ...of the power cable e g by kinking shearing or other mechanical damages The power cable for this product must be unplugged from the mains power outlet socket and suitably stowed before moving cleaning...

Страница 9: ...cation Class II Type BF Warranty 2 year Operation environment 50C to 400C 15 RH 93 RH no condensation Storage environment 25 70 93 RH no condensation Environment pressure 70 kPa 101 3 kPa Water dust p...

Страница 10: ...ewed from the foot of the bed There are security straps fitted to the base cover of the mattress which should be fastened loosely to convenient points on the bedframe patient surface Caution Ensure wh...

Страница 11: ...connector to the Pump and then ensure that the air tubes are free from any kind of obstruction and are not kinked Plug the power cable into a suitable electrical socket and switch ON using mains power...

Страница 12: ...m Indicator 2 Comfort Setting Indicators 6 Operate Standby Button Indicators 3 Control Panel Lockout Button Indicator 7 Cycle Time Selection Button Alternate 4 Function Mode Selection Button Alternate...

Страница 13: ...Once activated the indicator will flash and the system will start detecting and will set the internal pressure for the appropriately The indicator light will flash until the patient s weight and posi...

Страница 14: ...ssure CLP mode Within this mode the internal cell pressures within the mattress will be reduced to 15mmHg 1mmHg this allows the patient to sink further into the mattress the mattress will provide a co...

Страница 15: ...p the air release The mattress deflates in 10 15 seconds If re inflating the mattress ensure the dial of the CPR attachment is rotated until it clicks into the CLOSED position 11 Transport Mode If the...

Страница 16: ...hout turning the Pump OFF an audible alarm will be heard and the Power Failure indicator will illuminate The audible alarm may be cancelled by pressing the Alarm Mute button Note When the Pump has not...

Страница 17: ...e 4 sec Operate or Standby Power On Inflation Failure Alarm Inflate Failure 9 Low Pressure REPEAT Cycle 4 sec Operate or Standby Auto Firm Failure Alarm Auto Firm Failure 10 Low Pressure REPEAT Cycle...

Страница 18: ...h is turned ON The Pump is operating but the mattress is not alternating Ensure that the mattress inflation process is complete Check that the Alternate indicator on the control panel is illuminated I...

Страница 19: ...water Caution When cleaning disinfecting ensure that only a damp cloth is used Caution After cleaning dry the mattress out of direct exposure to sunlight Caution Using inappropriate detergents or dis...

Страница 20: ...ied or air dried They may be tumble dried on a low heat for up to 90 minutes Drying temperature must not exceed 400C The mattress cover and mattress must be dry prior to refitting Caution Exceeding th...

Страница 21: ...able and plug if there are abrasions or excessive wears 2 Check mattress cover for signs of wear or damage Ensure mattress cover and tubes are stubbed together correctly 3 Check the air hoses for any...

Страница 22: ...d professional healthcare environment RF emissions CISPR 11 Group 1 The device s uses RF energy only for its internal function Therefore its RF emissions are very low and are not likely to cause any i...

Страница 23: ...nvironment Surge IEC 61000 4 5 0 5kV 1kV line s to line s 0 5kV 1kV 2kV line s to earth 0 5kV 1kV line s to line s Not applicable Mains power quality should be that of a typical home and professional...

Страница 24: ...ands between 0 15 MHz and 80 MHz 80 AM at 1 kHz 10 V m 80 MHz 2 7 GHz 80 AM at 1 kHz Portable and mobile RF communications equipment should be used no closer to any part of the device s including cabl...

Страница 25: ...t power of transmitter W Separation distance according to frequency of transmitter m 150 kHz to 80 MHz d 1 2 P 80 MHz to 800 MHz d 1 2 P 800 MHz to 2 7 GHz d 2 3 P 0 01 0 12 0 12 0 23 0 1 0 38 0 38 0...

Страница 26: ...0 2 0 3 9 9 745 780 810 800 960 GSM 800 900 TETRA 800 iDEN 820 CDMA 850 LTE Band 5 Pulse modulation b 18 Hz 2 0 3 28 28 870 930 1 720 1 700 1 990 GSM 1800 CDMA 1900 GSM 1900 DECT LTE Band 1 3 4 25 UMT...

Страница 27: ...Page 27 of 28 Issue 5 07 01 2021 Notes...

Страница 28: ...ue 5 07 01 2021 Ultimate Healthcare Ltd Calmore Industrial Estate Nutwood Way Totton Southampton Hampshire SO40 3WW Tel 0333 321 8996 Fax 023 8066 2388 Email info ultimatehealthcare co uk www ultimate...

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