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12. Guarantee and Warranty
One year limited warranty
Ultimate Healthcare Limited (“Ultimate Healthcare”) warrants its products against defects in material
and workmanship for a period of one year, providing the products are properly assembled, operated
and maintained in accordance with the wheelchairs owner’s manual.
The limited warranty is limited to the original purchaser. This limited warranty commences on the date
of the original retail purchase or original use, whichever occurs first, providing the warranty card is
fully and correctly filled out and returned to Ultimate Healthcare’s customer service department within
15 days from the receipt of the product. If a defective part appears within the stated limited warranty
period, and the purchaser has given Ultimate Healthcare immediate notice, the company will repair
the part or, at its discretion, replace the part with a similar part. No allowance will be made for repairs
to any equipment without the express written or verbal approval of Ultimate Healthcare. Any
description, specifications, samples, models, bulletins or similar materials used in connection with the
sale of Ultimate Healthcare’s products are for the sole purpose of identifying the equipment and are
not to be construed as expressed warranties. This limited warranty applies only to the original
purchaser of the equipment and is not transferable. Ultimate Healthcare shall not be liable for special,
indirect or consequential damage. Ultimate Healthcare’s liability on any claim of any kind, including
negligence for any loss or damage arising out of, connected to, or resulting from the order of the
performance thereof, the design, manufacture, sale, delivery, resale, direction and instruction,
inspection, repair or use of any equipment covered by, or furnished by, under this order, shall in no
case exceed the price paid by the purchaser for the equipment. This limited warranty does not cover
normal maintenance service, or periodic adjustments necessitated by use of wear. Under no
circumstances will charges for labour, consequential damage or repair expense be allowed after 30
days from receipt of product.