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FAQ 

 

Is my Ultimate Ears Speaker waterproof? 

 

Yes. Your Ultimate Ears Speaker is IPX7 rated and has been tested to withstand up to 1 meter of 
submersion for up to 30 minutes. Make sure the weather door for the 3.5mm auxiliary port and 
micro-USB port is on securely before bringing your Ultimate Ears Speaker near water. However, 
the micro-USB charging cable included with your WONDERBOOM is not waterproof. Never 
charge your Ultimate Ears Speaker if the micro-USB port, charging cable or connectors are wet, 
dirty or damaged. Always charge your speaker with a clean, dry micro-USB connector. If you 
think your cable or connector has been compromised in any way by water or other contaminants, 
do not use it to charge your speaker. Contact us for a replacement cable 

 

How do I charge my Ultimate Ears speaker? 

 

To recharge your Ultimate Ears speaker, plug the included charging cable into the micro-USB 
port located inside the weather door. Use the included power supply and USB cable for quickest 
recharge. Never charge your speaker if the micro-USB port, charging cable or connectors are 
wet, dirty or damaged. If you’ve used your speaker in a swimming pool or the ocean, we highly 
recommend that you thoroughly rinse your speaker with fresh water after using it. Once clean, 
allow the speaker to air dry completely before charging it. While the speaker is waterproof, the 
chemicals and salt in your pool or the ocean can damage the waterproof seals over time if not 
rinsed off after use. The micro-USB charging cable included with your speaker is not waterproof. 
Always charge your speaker with a clean, dry micro-USB connector. If you think your cable or 
connector has been compromised in any way by water or other contaminants, do not use it to 
charge your speaker. Contact us for a replacement cable. 

 

How do I clean my Ultimate Ears Speaker? 

 

If your Ultimate Ears Speaker looks like it needs a pick me up after a few too many long nights 
and crazy adventures, try the following to renew it. CLEANING THE ACOUSTIC SKIN (I.E. 
THE FABRIC) you’ll need a water wand or a spray bottle, dish soap, and soft bristle brush. 
Make sure your Ultimate Ears Speaker is turned off Moisten the fabric on your Ultimate Ears 
Speaker with water using a water wand or spray bottle. Wet a soft bristle brush with soapy water 
and lightly scrub the skin of your Ultimate Ears Speaker. Quickly rinse the soap off or wipe with 
a damp cloth. Once clean, allow the speaker to air dry completely before charging it. 
CLEANING THE RUBBER SPINE you’ll need a cotton or microfiber cloth and a common 
household cleaner, like isopropyl alcohol or window cleaner. Or you can use disinfectant wipes. 
Apply some cleaning solution to the microfiber cloth. Wipe the rubber strap as well as the top 
and bottom caps. Wipe any excess cleaning solution off with a dry cloth. Once clean, allow the 
speaker to air dry completely before charging it. The micro-USB charging cable included with 
your Ultimate Ears Speaker is not waterproof. Never charge your Ultimate Ears Speaker if the 
micro-USB port, charging cable or connectors are wet, dirty or damaged. Always charge your 
speaker with a clean, dry micro-USB connector. If you think your cable or connector has been 
compromised in any way by water or other contaminants, do not use it to charge your speaker. 
Contact us for a replacement cable. 

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