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4.

 

Under 

Reset To Factory Defaults

, click 

Create Diagnostic File

. 

5.

 

Review the information and then click 

OK

 to continue.  

 

6.

 

The diagnostic file will be created and automatically saved to your computer’s desktop. 

IMPORTANT:

 If the utility doesn’t recognize a Serial Number for your speaker, add 

something to the name of the diagnostic file to associate it to you, such as a case number 
if you have one, or your first and last name. 

7.

 

When you contact Ultimate Ears Support, let them know that you have run the BLAST 
MEGABLAST Diagnostic Tool and the agent will let you know where to email the file 
so it can be reviewed.  

HOW TO RESET A BLAST OR MEGABLAST THAT WON’T TURN ON

  

WARNING

 

This procedure can permanently damage your speaker and should ONLY be used if the 

speaker won’t turn ON. Frequent use of the reset procedure is NOT recommended.

  

Содержание BLAST

Страница 1: ...rag the file into the Application folder Follow the onscreen instructions to install 2 Connect your speaker to the computer using the USB cable that came with the speaker NOTE It s important that you use the included cable as it supports data transfers If you need a replacement cable please contact Customer Care 3 If possible turn your speaker on If your speaker won t turn on the tool will still w...

Страница 2: ...be displayed 8 To reset the speaker to factory defaults click Reset to Factory Defaults NOTE Resetting to factory defaults will clear all customer configured information on the speaker This includes any previously paired devices and Wi Fi settings After resetting ...

Страница 3: ... following steps to create a Diagnostic File 1 Open the BLAST MEGABLAST Diagnostic Tool 2 Connect your speaker to the computer using the USB cable that came with your speaker NOTE It s important that you use the included cable as it supports data transfers If you need a replacement cable please contact Customer Care 3 Your speaker should automatically turn on after being connected to your computer...

Страница 4: ...he diagnostic file to associate it to you such as a case number if you have one or your first and last name 7 When you contact Ultimate Ears Support let them know that you have run the BLAST MEGABLAST Diagnostic Tool and the agent will let you know where to email the file so it can be reviewed HOW TO RESET A BLAST OR MEGABLAST THAT WON T TURN ON WARNING This procedure can permanently damage your s...

Страница 5: ...ter resetting the speaker it s highly RECOMMENDED that you use the Ultimate Ears app available from the app stores for iOS and Android to check for available firmware updates for your speaker To do this launch the app tap on the settings icon scroll to the bottom of the screen and press Check for Updates Depending on the version of the app you may need to disable Automatic Updates before you can m...

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