Frequently Asked Questions
11
11
If your air cooler is not working properly, please check the followings
(1-4 for mist function) before sending to service agent
Questions
Answers
Solution(s)
a.
Power cord plug is not
connected properly and electric
power is off.
b.
MIST switch is off.
a.
Ensure that the power cord plug
is fully inserted into the electrical
outlet and turn on the electric power.
b.
Turn on the MIST switch.
a.
Water tank is broken or with
crack, so flume is full of water.
b.
Exhaust fan is not working.
a.
Pour out the water from flume,
change a new water tank.
b.
Change a new exhaust fan.
a.
No water or water level is
not enough.
b.
Ultrasonic transducer
surface was furred up.
c.
Ultrasonic transducer is
damaged.
a.
Add water.
b.
Clean ultrasonic transducer
with detergent supplied
together with product.
c.
Change the ultrasonic
transducer.
a.
Peculiar smell of new
product will disappear after a
period of using.
b.
Dirty water or water storage
time is too long.
a.
Take out the tank and open
tank cover, and put it to a
ventilated and dry place.
b.
Clean water tank and flume
and change the clean water.
a.
The plug inserted may be
lacking electricity or fuses may
have gone off.
b.
PCB is damaged.
a.
Make sure the plug works and
check your fuses.
b.
Change the PCB.
a.
Motor appeared smoke or a
smell of burnt.
b.
Exposed metal parts with
electric or the fan insulation is
damaged.
c.
The rear cover of motor is
damaged.
a.b.c.
Stop using and send
to service agent for repair.
1.
Why is there no indicator
light on, no mist and no
wind from exhaust fan?
2.
The ultrasonic
transducer is working
properly but how come
there is no mist spray?
3.
Why is there no mist
even though the
indicator light is on and
exhaust fan is working?
4.
Why is there a peculiar
smell of mist?
5.
Why is not the fan
operating?
6.
Other unusual problem.
