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If your heater fails to operate, please follow these procedures:
Problem
Probable Cause
Solution
Overheat protection has temporarily
deactivated the heater.
Turn the heater OFF; unplug it and ALLOW IT
TO COOL. Inspect and remove any objects on
or adjacent to the heater. Wait 30 minutes
before plugging unit back in.
Room temperature has been warmed up
to thermostat setting.
To increase the room temperature, adjust
thermostat control knob to a higher setting by
turning clockwise.
Heater is not plugged into a 240V
grounded outlet/receptacle.
Ensure unit is in OFF position. Plug in unit and
attempt to turn on again.
Unit is not heating.
Breaker/Fuse has been tripped.
Check your electrical box to confirm the
breaker has not been blown. This may
occur if the receptacle is shared between
other high consumption appliances.
Ensure unit is in the OFF position. Plug in
unit and attempt to turn on again.
A drop of oil fell on the heating coil
during the manufacturing process. It will
quickly evaporate and should not occur
again.
Ensure room in which heater is situated is well
ventilated.
Check & ensure there are no
combustible materials within 0.9 meters
(3 feet) surrounding the heater.
Remove any combustible items from the heater.
The heater is
producing a
burning smell.
Ensure a minimum clearance of 5.5
inches (14 cm) from both sides and
rear of heater to adjacent walls.
Reposition the heater so there is enough space
around the heater to the adjacent walls.
PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE HEATER YOURSELF. DOING SO
COULD CAUSE DAMAGE OR PERSONAL INJURY.
Thank you for investing in a UBERHAUS PRO product. These products have been made to quality
standards and are guaranteed for domestic use against manufacturing faults for a period of 12 months
from the date of purchase.
Should you have any problems with your product, please do not return it to the store. Call Mecanair
customer service directly at 1-866-206-0888 or visit their website at www.mecanair.net. A proof of
purchase (original sales receipt) from the original purchaser of the product must be provided with any
warranty claim.
This product is guaranteed if used for normal trade purposes and remains valid for the original purchaser
only. Any guarantee will be deemed invalid if the product has been misused or neglected. RONA cannot be
held responsible for any labour costs, injuries or damage incurred during product installation, repair or
replacement, including any consequential or indirect damages.
Due to continuous product improvement, we reserve the right to change the product specifications without
prior notice.
TROUBLESHOOTING
WARRANTY