WA R R A N T Y A N D S E R V I C E
9.1.1 Warranty
This document is to be used as a guide in determining warranty policies and procedures for U.S.SAWS and its U.S.SAWS products. It is to be used
in determining whether a warranty is justified and as a procedural guide in completing a U.S.SAWS warranty claim form.
9.1.2
Warranty Responsibility
The distributor or the end user must prepare a Machine Warranty Information Card when the machine is delivered. Failure to comply will make
any and all warranties on this equipment null and void. Credit for warranty repairs will be given only after receipt of the WARRANTY CLAIM FORM,
properly completed with all the required details. Submittal details are described later in this document.
9.1.3
Warranty Policy
9.1.3.1
U.S.SAWS warrants its U.S.SAWS products against defects in material and workmanship under normal and proper use for a
period of one year (365) days from the date of delivery; in the case of Rental Fleet Machines, date of assignment to Rental Fleet. Such warranty
is extended only to the buyer who purchases the equipment directly from U.S.SAWS or its authorized distributor. This warranty does not include
expendable parts such as, but not limited to, plugs, cutters, blades, blast wheel, wear parts, liners and seals.
9.1.3.2
The obligation under this warranty is strictly limited to the replacement or repair, at US SAWS’s option, of machines and does
not include the cost of transportation, loss of operating time, or normal maintenance services.
9.1.3.3
This warranty does not apply to failure occurring as a result of abuse, misuse, negligence, corrosion, erosion, normal wear and
tear, alterations or modifications made to the machine without express written consent of U.S.SAWS .
9.1.3.4
Warranty request must be submitted in writing within thirty (30) days after failure.
9.1.3.5
Written authorization to return merchandise under warranty must first be obtained from U.S.SAWS .
9.1.3.6
U.S.SAWS reserves the right to inspect and make the final decision on any merchandise returned under warranty.
9.1.3.7
U.S.SAWS offers no warranty with respect to accessories, including but not limited to, engines, motors, batteries, electrical
boards, tires and any other parts not manufactured by us but which the original manufacturer warrants.
9.1.3.8
U.S.SAWS reserves the right to make product changes or improvements without prior notice and without imposing any obliga-
tion upon itself to install the same on its products previously sold.
9.1.3.9
The above warranty conditions can only be altered by US SAWS. US SAWS must confirm alterations in writing for each specific
transaction.
9.1.3.10
U.S.SAWS reserves the right to establish specific warranty terms for used or demo machines on an individual transaction basis.
Invoices covering such merchandise will clearly state the provisions of the applicable warranty for each specific transaction.
9.1.3.11
WE DO NOT AUTHORIZE ANY PERSON, REPRESENTATIVE OR SERVICE OR SALES ORGANIZATION TO MAKE ANY OTHER WARRANTY OR TO
ASSUME FOR US ANY LIABILITY IN CONNECTION WITH THE SALE OF OUR PRODUCTS OTHER THAN THOSE CONTAINED HEREIN.
9.1.3.12
UNDER NO CIRCUMSTANCES SHALL US SAWS BE LIABLE TO CUSTOMER OR ANY OTHER PERSON FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF ANY WARRANTY OR FOR ANY
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER, INCLUDING WITHOUT LIMITATIONS, DAMAGES FOR ANY LOSS OF GOODWILL,
WORK STOPPAGE, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES.
9.1.3.13
U.S.SAWS MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE US SAWS PRODUCTS SOLD PURSUANT THERETO.
9.0
WARRANTY AND SERVICE
Waterworks
Division
P: 866-987-7297 F: 813-621-7125
Visit us at www.ussaws.com
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