USER GUIDE
Troubleshooting Extended
Not freezing
(compressor
and fans not
operating).
Power cord not plugged in.
Plug in power cord.
On/Off switch in off position.
Turn switch to on position.
On/Off switch inoperable (open).
Replace On/Off switch.
Hold switch inoperable (open).
Replace hold switch.
Control inoperable (2-3 contacts open).
Replace control.
Broken wire in freeze circuit.
Repair or replace wiring.
Ejector blades not in freeze position (12:00)
Manually advance ejector blades to the 12:00 position (test ice
maker and limit switch).
Compressor
overheating.
Condenser air flow restricted.
Remove restriction (clean condenser and grille).
Condenser fan blade obstructed.
Remove blade restriction.
Condenser fan motor stalled.
Replace fan motor.
Compressor inoperable.
Replace compressor.
Compressor will
not stop
operating.
Control set too cold.
Adjust control warmer (counterclockwise).
Control inoperable (2-3 contacts will not open).
Replace control.
Control sensing bulb not sensing mold
temperature.
Fully insert bulb into ice maker tube. Rout bulb away from
compressor discharge tube.
Evaporator fan stalled (Frost Free units only).
Remove obstruction or replace motor.
Water leak
(under unit).
Water supply line leaking at solenoid valve inlet.
Tighten fitting or replace fitting gasket and/or fitting.
Water line leaking at solenoid valve outlet.
Replace water line and fitting.
Water line leaking at fill tube.
Tighten clamp or replace fill tube assembly.
Defrost drain line not in drain pan.
Position drain line in drain pan.
Crack in water line.
Replace water line.
Water leak
(inside unit).
Ice maker assembly fill cup obstructed.
Remove obstruction.
Fill ice cup and fill tube out of alignment.
Align fill tube and fill cup.
Water level too high.
Adjust water level.
Defrost drain plugged (Frost Free units only).
Ice in drain trough (Frost Free units only) (see below).
Excessive frost
buildup.
Door gasket not sealing properly.
Adjust door hinges or replace door gasket.
Door out of alignment.
Adjust door hinges.
Water soaked cabinet insulation.
Replace foamed cabinet assembly.
Light stays on when door is closed.
Repair or adjust light bracket.
Noisy.
Copper refrigeration tube touching cabinet.
Carefully adjust tubing.
Fan blade touching shroud.
Adjust fan mounting or shroud.
Fan blade obstruction (wiring, foam insulation,
packaging material).
Remove obstruction.
Ice buildup in
drain trough or
drainage
problem.
Obstructed drain cup or tube.
Clear obstruction.
Drain trough heater failed (Frost Free units only).
Replace drain trough heater (Frost Free units only).
Kinked drain tube.
Align drain trough and drain cup.
Drain trough spout and drain cup not aligned.
Reroute drain tube.
Unit will not
defrost (Frost
Free units only).
Bypass coil inoperable.
Replace bypass valve.
Defrost timer inoperable.
Replace defrost timer.
Bypass valve inoperable.
Replace bypass valve.
Fresh food
temperature too
cold.
Temperature control set too cold.
Adjust control to warmer setting (counterclockwise).
Bin/Freezer door not closing.
Adjust or replace door.
Ice bucket not fully inserted.
Check for ice behind bucket and push ice bucket in place.
Concern
Potential Causes
Suggested Remedy
37
