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CAUTION – The battery used in this product may present a risk
of fire or chemical burn if mistreated. Do not attempt to open the
product or replace the battery. This will void the warranty.
Troubleshooting & Support
Headphones will not power on:
• Be sure the headphones are fully charged.
• Remove “TZS TP-BF02” from your phone’s Bluetooth device list
and try again.
• If the model still does not appear, restart the headset and phone,
then try again.
After successfully pairing, the headphones disconnect
• Be sure the battery has adequate power and recharge.
• Headphones must be within 10m of most mobile devices.
• Connections may be affected by obstructions such as walls or
other electronic devices. Try moving closer to the device you are
connected to.
When answering a call, I cannot hear anything
• Ensure the mobile device is connected to the TZS TP-BF02
headphones and not on phone’s speaker or other audio option.
• Increase the volume on your mobile device.
