http://www.tyan.com
87
Technical Support
If a problem arises with your system, you should first turn to your dealer for
direct support. Your system has most likely been configured or designed
by them and they should have the best idea of what hardware and software
your system contains. Hence, they should be of the most assistance for
you. Furthermore, if you purchased your system from a dealer near you,
take the system to them directly to have it serviced instead of attempting to
do so yourself (which can have expensive consequences).
If these options are not available for you then TYAN Computer Corporation
can help. Besides designing innovative and quality products for over a
decade, Tyan has continuously offered customers service beyond their
expectations. TYAN's website (
www.tyan.com
) provides easy-to-access
resources such as in-depth Linux Online Support sections with
downloadable Linux drivers and comprehensive compatibility reports for
chassis, memory and much more. With all these convenient resources just
a few keystrokes away, users can easily find the latest software and
operating system components to keep their systems running as powerful
and productive as possible. TYAN also ranks high for its commitment to
fast and friendly customer support through email. By offering plenty of
options for users, TYAN serves multiple market segments with the
industry's most competitive services to support them.
"TYAN's tech support is some of the most impressive we've seen, with great
response time and exceptional organization in general" - Anandtech.com
You can contact TYAN Technical Support by using our Online Support
System:
http://12.230.196.231/helpstar/hsPages/login.aspx?ReturnUrl=%2fhelp
star%2fhsPages%2fDefault.aspx
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN website for FAQ’s, bulletins, driver
updates, and other information:
http://www.tyan.com
3. Contact your dealer for help BEFORE calling TYAN.
4. Check the TYAN user group:
alt.comp.periphs.mainboard.TYAN
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