TYAN S4992, Руководство пользователя

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Technical Support
If a problem arises with your system, you should first turn to your dealer for
direct support. Your system has most likely been configured or designed by
them and they should have the best idea of what hardware and software your
system contains. Hence, they should be of the most assitance for you.
Furthermore, if you purchased your system from a dealer near you, take the
system to them directly to have it serviced instead of attempting to do so
yourself (which can have expensive consequences).
If these options are not available for you then MiTAC International Corporation
can help. Besides designing innovative and quality products for over a decade,
TYAN has continuously offered customers service beyond their expectations.
TYAN's website (
http://www.TYAN.com ) provides easy-to-access resources
such as in-depth Linux Online Support sections with downloadable Linux drivers
and comprehensive compatibility reports for chassis, memory and much more.
With all these convenient resources just a few keystrokes away, users can
easily find the latest software and operating system components to keep their
systems running as powerful and productive as possible. TYAN also ranks high
for its commitment to fast and friendly customer support through email. By
offering plenty of options for users, TYAN serves multiple market segments with
the industry's most competitive services to support them.
"TYAN's tech support is some of the most impressive we've seen, with
great response time and exceptional organization in general" -
Anandtech.com
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN
®
website for FAQ’s, bulletins, driver updates,
and other information: http://www.TYAN.com
3. Contact your dealer for help BEFORE calling TYAN
®
.
4. Check the TYAN
®
user group:
alt.comp.periphs.mainboard.TYAN
®
Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for
any product problems. This warranty only covers normal customer use and
does not cover damages incurred during shipping or failure due to the alteration,
misuse, abuse, or improper maintenance of products.
NOTE: A receipt or copy of your invoice marked with the date of purchase is
required before any warranty service can be rendered. You may obtain service
by calling the manufacturer for a Return Merchandise Authorization (RMA)
number. The RMA number should be prominently displayed on the outside of
the shipping carton and the package should be mailed prepaid. TYAN
®
will pay
to have the board shipped back to you