Tiger i7525 (S2672)
Appendix III: SMDC Information
51
http://www.tyan.com
Technical Support
If a problem arises with your system, you should turn to your dealer for help first. Your system
has most likely been configured by them, and they should have the best idea of what hardware
and software your system contains. Hence, they should be of the most assistance. Furthermore,
if you purchased your system from a dealer near you, you can actually bring your system to them
to have it serviced, instead of attempting to do so yourself (which can have expensive
consequences).
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN website for FAQ’s, bulletins, driver updates, and
other information:
http://www.tyan.com
3. Contact your dealer for help BEFORE calling TYAN.
Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for any product
problems. This warranty only covers normal customer use and does not cover damages incurred
during shipping or failure due to the alteration, misuse, abuse, or improper maintenance of
products.
NOTE:
A receipt or copy of your invoice marked with the date of purchase is required before any
warranty service can be rendered. You may obtain service by calling the manufacturer for a
Return Merchandise Authorization (RMA) number. The RMA number should be prominently
displayed on the outside of the shipping carton and the package should be mailed prepaid. TYAN
will pay to have the board shipped back to you.
