17
Symptom
Cause
Remedy
No flow or poor flow
rate.
Partially closed stop or service
valve in water supply pipework to
the tap.
Open stop or service valve.
Head of water is below the
minimum distance required.
Refer to the Specification section
for minimum pressures required.
Possible airlock / blockage in
supply pipework
Remove water supplies from the
fitting and flush the system to
remove any airlocks / debris.
Cartridge / Valve not opening
fully.
Service fitting. Refer to
maintenance section on page 10.
Water dripping for a
few seconds after the
tap has been turned
off.
This is caused by ‘capillary
action’ and residual water in the
spout being siphoned out. This
should only last for a couple of
seconds.
Constant dripping /
leaking when the tap is
not in use.
Cartridge / Valve not fully
shutting off.
Service fitting and replace
cartridge / valve. Refer to
maintenance section on page 10.
Fitting does not turn on.
Water supplies not turned on.
Check that the water supplies to
the fitting are turned on.
Closed stop or service valve.
Open stop or service valve.
Water does not come
out of the showerhead
when using the bath
shower mixer.
Diverter mechanism not fully
open.
Open the diverter mechanism
fully by pulling the diverter knob
up.
Insufficient water pressure /
header height.
Refer to the specification section
for minimum pressures required.
Troubleshooting
For latest prices and delivery to your door visit MyTub Ltd - www.mytub.co.uk - [email protected]
