LONE WORKER PROTECTION FUNCTIONALITIES
SOS cycle
SOS cycle is a series of emergency calls and/or messages launched automatically by preconfigured SOS settings.
Depending on your device configuration, SOS cycle can be triggered either manually by pressing the SOS key or
automatically by movement, non-movement or by other pre-configured alarm functionalities. SOS cycle events can
include calls and messages in different formats.
ManDown alarm
ManDown alarm is an automatic alarm triggering SOS cycle when pre-configured ManDown criteria is fullfilled. Such
triggers can be sufficient vertical or horizontal movement, non-movement, free fall or impact depending on the pre-
configuration of your device. A pre-alarm informs device user of the coming SOS cycle launch and possibility to stop
the alarm launch by moving the device. Depending on the device configuration and keypad, ManDown alarm function
can be controlled also with the dedicated numeric ManDown key (available only with TWIG 6-digit keypad) or the
preconfigured UI key. Refer to your service provider for ManDown configuration.
Amber alert
Amber alert is a timer based alert function for risky situations. The activated Amber alert launches SOS cycle
automatically when device user is not capable to interrupt it by click of the device key. Before launch of SOS cycle, a
pre-alarm time is displayed to inform user of the soon starting alarm launch.
Amber alert can be configured for interactive or local mode. Interactive mode activation requires acceptance from the
ARC. Depending on device configuration and keypad, Amber alert function can be activated by the dedicated numeric
Amber alert key (available only with TWIG One 6-digit keypad) or preconfigured UI key. Refer to your service provider
for Amber alert configuration.
Two-way voice calls
Two-way voice calls can be made by pressing menu key, selecting assistance call function, scrolling configured
assitance call numbers with SEND/F1 and END/F2 keys and selecting the pre-configured number by pressing the
menu key. Refer to TWIG configuration guide or your service provider for device configuration. In addition to emergecy
calls launched by pressing the SOS key, calls can be discreet, information and assistance calls. The device may be
configured to answer some/all incoming calls automatically. It may even be, that all incoming calls are blocked and
you cannot receive calls.
Sending / receiving messages
In addition to emergency messages defined for SOS cycle, device can send and receive MPTP messages concerning
mostly either remote configuration/activation messages, some notifications, emergency reports or various types of
position messages. The configured MPTP messages are sent autonomously.
TWIG Self-test
TWIG personal alarm self-test leans back to the German standards DIN 0825-1 and DIN 0825-11 requiring a device
self-test for available alarm triggers and locating functions. TWIG Self-test ensures the device user always tests some
of the main device functions before starting its use. When TWIG self-test is configured in device settings, the device
cannot be used before executing the self-test successfully. Self-test can according to device configuration include
testing of the following functions: Emergency alert by pressing the SOS key, ManDown function, TWIG Remote Button,
TWIG Beacon, and reporting to Central Station.
USER INTERFACE AND DEVICE KEYS
TWIG device is equipped with configurable left and right function keys, menu key, SOS key and 4 numeric short cut
keys (only TWIG One model). Refer to TWIG configuration software or your service provider for device key configuration.
Left Function key. Default functions: call, send messages, scroll up.
Right Function key. Default functions: turn on/off, drop/ end/ cancel call, scroll down
Menu key. Menu for device functions, accept function selections, display device menu
SOS key. Start SOS cycle.
Number 1 key. Configurable short cut key. Only available with TWIG 6-digit keypad of TWIG One model.
Decrease volume.
Number 2 key. Configurable short cut key. Only available with TWIG 6-digit keypad of TWIG One model.
Increase volume.
Number 3 key / dedicated Amber alert key. Also configurable for assistance call. Only available with
TWIG 6-digit keypad of TWIG One model.
Number 4 key / dedicated ManDown key. Also configurable for assistance call. Only available with TWIG
6-digit keypad of TWIG One model.
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Depending on device configuration pressing device keys can be sounded and reinforced with vibration.
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Menu key and function keys can be configured for following functions: Assistance call / message, Power ON / OFF,
GNSS ON / OFF, Amber alert ON / OFF, ManDown ON / OFF, Read NFC Tag, Push to fix and ManDown pause.
ICONS OF MENU FUNCTIONS AND CONFIGURED FUNCTION KEYS
Assistance call / message. 4 optional telephone numbers to call or send sms.
Power ON / OFF. Turn power on and off.
GNSS ON / OFF. Activate or deactivate GNSS satellite positioning.
Amber alert ON / OFF. Activate or deactivate Amber alert function.
Read NFC Tag. NFC tags can be read by selecting this function and bringing device close to NFC tag.
ManDown ON / OFF. ManDown function is enabled or disabled. When enabled, device alerts when
configured rules are met.
Push to fix. Updating satellite connection by pressing the configured function key.
ManDown pause. Setting enabled ManDown function to pause for the selected time.
Return. Return to previous level.
