User Manual Power UPS 500
Page 21
13. Frequently asked questions:
Q:What is the warranty of the UPS?
A: One year on the Battery, Three years on the unit, against registration of the unit.
Q:Where can I get UPS serviced?
A:UPS required to be carry-in to the nearest TVS-E Authorised Service Provider for
serviceing.
Q:What is the life of the battery?
A:Battery life is 3-5 years depending on the usuage.It depends on the operating tem-
perature and number of discharge cycles.
Q:What is the use of cyber jack?
A:Protects Modem/Telephone/Network nodes from lighting (High voltage)surges.
Q:Can an any RS232 cable be connected?
A:You are required to connect the TVS-E supplied RS232 cable
Q:Can a laser printer be connected to the backed up socket?
A:No. You are required to coneected to the surge protected socket.
Q:Can I keep the mains input switch always ON?
A:Yes. You can keep the input switch always ON. This will enable the UPS to charge the
battery if required. More ever if the mains fails the UPS will automatically shut down.
Q:How much time the battery needs to be charged?
A:It depends on the charge level of the battery. If it is fully discharged, it required around
6 hours to charge to 90% level.
Q:What is no load shutdown?
A:Conditions for no load shutdown.
a) Less than 5% of the rated load.
b) No mains available.
Then UPS will shutdown itself, there by protecting the battery life.
