8
Operation Notification LEDs
Besides the Power LED, there are status LEDs as well as other LEDS showing the
unit’s condition with respect to successfully executed output connections.
At the lower left, there are three LEDs which show signal format status. The first (or left-
most) LED shows whether an HDMI or DVI signal is being received. Next to that LED,
another LED shows if the signal is encoded with HDCP (High Definition Content
Protection) signals and a third LED shows if the HDMI signal has synchronized. There
are also LEDs for each output which show whether or not the output has successfully
made a connection with the destination device.
6.0 TROUBLESHOOTING
In the event of problems, first make certain that the input and output cables are no more
than 30 meters long (for signals to 1080p resolution) and are of the highest possible
quality. Next, make certain that the Distribution Amplifier is receiving power.
If all is well in these areas, remember that HDMI devices communicate with one another
so the source devices and destination device must be fully HDMI capable. In addition,
HDCP encryption requires additional processing which also is dependent on the
equipment you have connected to the sources and destination device. If you experience
problems using the 1T-DA-654, 1T-DA-664 or 1T-DA-658 HDMI Distribution Amplifier,
you should attempt to determine what is wrong by attaching each of the source devices
– one at a time – directly to the destination device using the same cables you are using
with the expanded system. This is a way of determining if the problem is due to bad
cables or a problem with the other devices. If you are unable to obtain a signal using
this simplified path, suspect the cables, the source device or the destination device.
After trying the above suggestions should the problem still persist, contact your dealer
for additional suggestions before contacting TV One. Should the dealer’s technical
personnel be unable to assist you, contact TV One via our support website:
http://tvone.crmdesk.com.
Create a technical support request on the site and our
support team will respond within a short period of time.
7.0 LIMITED WARRANTY
TV One warrants the original purchaser that the equipment it manufactures or sells will
be free from defects in materials and workmanship for a fixed term from the date of
purchase. The warranty term for specific product lines is defined below.
1. TV One branded products based on TV One’s CORIO technology are warranted for
a period of five years from the date of purchase. This includes products with the
model number prefix of C2, 1T-C2, CX, A2 or S2.
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