Foam TV Ears Tips : Pack of 10 replacement ear tips. Replace TV Ears Tips if they are soiled or show signs of wear.
Discard ear tips after they are detached, do not re-attach. For safety purposes, we recommend changing TV Ears Tips
every 30-60 days.
Rubber Ear Tips: Sold as a pair or in a pack of 10 individual ear tips. For cleanliness wash the rubber ear tips with mild
soap and warm water every 30 days. We recommend replacing rubber ear tips every 6 months or as needed.
TV Ears Replacement Battery : TV Ears batteries are designed to last 1-2 years depending on usage. Only use
proprietary batteries purchased from TV Ears. Be sure to purchase the same model battery as the headset you own.
DAC (digital analog converter): This converter allows you to connect your TV Ears transmitter to a digital audio out
port when analoh audio out ports are not available.
Items can be purchased online, by telephone, or purchased by visiting an Authorized TV Ears dealer.
• Online: www.tvears.com
• Call Customer Service:
• US Corporate Office Toll Free: 1-888-883-3277
Monday - Friday 7:00AM - 4:00PM PST
• Visit a local Authorized TV Ears Dealer:
To find a TV Ears dealer near you, go to the TV Ears website at www.tvearscom. Please call the dealer
to confirm the desired item is in stock.
Frequently Asked Questions (FAQ’s)
1. How do TV Ears work?
TV Ears has 5 infrared lights on the front of the transmitter, which sends an infrared signal to the
receiver in the front of the headset.
2. Why is the sound so clear?
TV Ears Voice Clarification Circuitry takes the sound of the television and enhances the speech
frequencies above the background noise, so the dialog is more clear.
3. Why do my TV Ears mute when I mute the TV?
Fixed audio out will allow the television volume and TV Ears volume to work independently from one
another. Some televisions have to be manually switched from the “Variable” audio setting to the “Fixed”
audio setting by using your TV menu. Not all TVs have the ability to switch from a variable to a fixed audio
out (consult your television manual or manufacturer). When the TV is set to a “Variable” audio out setting,
the volume of the TV Ears headset will be the same volume as the TV.
4. Why do I hear a television station when I’m watching a DVD/video?
When the audio cord is plugged into the analog (RCA) audio out port of a cable or satellite box AND
an analog (RCA) audio out port of a DVD player or VCR, you must turn off whichever device is not in
use. Turn off the cable/satellite box when watching a DVD or video. Turn off the DVD/VCR player when
watching TV.
5. How do I charge the headset?
Turn the headset off and gently place into the charging cradle of the transmitter. Be sure the charging
light on the front of the transmitter illuminates. See Step 3 of Installation.
6. How do I know the headset is charging?
The charging light will be green when the headset is placed in the front charging cradle of the
transmitter and red if the headset is placed in the rear-charging cradle of the transmitter. If there are two
headsets charging at the same time, the light will appear amber.
7. Will the lights change colors once the headset is fully charged?
No, the charging light will remain a constant color as long as a headset is placed in the charging cradle.
We recommend keeping the headset in the charging cradle when not in use, for safekeeping.
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