Copyright © 2001 Tunstall Group Ltd.
Telecom 4000 User Guide
29
When I press the large alarm button on top of Telecom it does not raise an alarm
1. Is Telecom plugged into the electrical power? Is the large red alarm
button lit up as it should be? If it is not then see the section above
on this topic.
2. Is your Telecom properly connected to the telephone line? Check
the connections between your Telecom and the telephone socket.
3. Is there a fault with the telephone socket? Try raising an alarm with
your Telecom plugged into a different telephone socket if one is
available.
4. If your Telecom is properly connected, is the telephone line faulty?
Pick up the handset of the telephone plugged into Telecom and
listen for a dial tone. If you cannot hear one there may be a fault on
the line.
5. Is the fault on the line inside your home or outside? Try disconnecting
all other telephones connected to the line and try raising an alarm
again.
Since connecting Telecom I cannot receive telephone calls
Disconnect all telephones with the exception of your Telecom 4000. Then
ask someone to call you. Your Telecom unit should ring and you will be able
to answer the call by pressing the green
Cancel
button on your Telecom.
If your Telecom rings when it is the only telephone connected to the
telephone line then this may be because one of your other telephones is
faulty. Alternatively, this may be because you have been connecting too many
telephones to your telephone line.
You should not connect more than four telephones to any one telephone
line. Telecom counts as one telephone. If you do, then your telephones may
not ring when someone calls. This maximum of four telephone devices
includes fax machines, computer modems and answering machines.
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