Tumi’s warranty extends to the original owner; it is straightforward and comprehensive, and just a part of the total Tumi ownership
experience.
two year coverage: you’re covereD for Defects
for the first two years that you own your tumi product, tumi will repair any items that are defective in materials or workmanship (for
a nominal processing fee), including any structural defects (such as defective handles, zippers, or locks). We will not cover damage
resulting from wear and tear that is not the result of defects in materials or workmanship. other damages not covered are damage
resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics) and incidental or consequential damages, such
as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses.
total commitment
at tumi, we are totally committed to keeping you happy about our products and our service. once you have had the pleasure of
owning and using our products, we hope that they will become your trusted companions for life. You can reach us online, 24 hours a
day, seven days a week at www.tumi.com/repair or call 800.781.TUMI (8864) to speak with a customer service representative during
normal business hours. (to contact tumi customer service outside of the us and canada, please see the list of international centers
on the envelope.)
proof of purchase
please save your store receipt as proof of purchase. this will be needed to demonstrate your warranty coverage. additionally, this will
serve as proof that your purchase was made at an authorized Tumi retailer. Our Two Year Limited Warranty only applies to products that
were purchased from an authorized Tumi store or dealer.
this warranty gives you certain rights, and you may also have other rights, which vary from state to state. some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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