Service and Warranty Information
Service Information
Products manufactured by Terahertz Technologies Inc.(TTI) are designed and fabricated to provide
reliable performance. However, in the event that service is required, both telephone technical
assistance and factory repair services are available. Call (315) 736-3642 for information.
For IN-WARRANTY REPAIRS, call us to obtain a Returned Material Authorization number, (RMA
Number). All products are to be returned to TTI with freight charges pre-paid. Those products sent
under warranty will be returned to our customers pre-paid. We cannot be responsible for returned
products that do not reference the TTI RMA number.
For OUT-OF-WARRANTY repairs, services are billable for both time and materials.
LIMITED WARRANTY
TERAHERTZ TECHNOLOGIES INC. (“TTI”) WARRANTS THAT TO THE FIRST PURCHASER, FOR A
PERIOD OF TWO YEARS FROM THE DATE OF RECEIPT, THAT THIS PRODUCT (“THE PRODUCT”)
WILL BE FREE FROM DEFECTS IN MATERIALS AND MANUFACTURING. THE FOREGOING
WARRANTY IS THE ONLY WARRANTY, EXPRESS OR IMPLIED, GIVEN BY TTI, I.E., THERE IS NO
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. TTI HEREBY DISCLAIMS ANY EXPRESS
OR IMPLIED WARRANTY OTHER THAN THE WARRANTY IN THE FIRST SENTENCE TO THE
FULLEST EXTENT PERMITTED BY LAW. THE SOLE AND EXCLUSIVE REMEDY UNDER THIS
WARRANTY IS REPAIR OR REPLACEMENT AT TTI’S OPTION OF ANY PRODUCT THAT PROVES
TO BE DEFECTIVE IN MATERIALS OR MANUFACTURING WITHIN TWO YEARS OF RECEIPT OF
THE PRODUCT. NOTE: THIS WARRANTY DOES NOT APPLY TO ANY PRODUCT WHICH HAS BEEN
SUBJECT TO MISHANDLING, MISUSE, OR SERVICE BY UNAUTHORIZED PERSONNEL OR TO ANY
PRODUCT WHICH HAS BEEN DAMAGED, MODIFIED, ALTERED OR TAMPERED WITH.
TO THE FULLEST EXTENT OF THE LAW, TTI DISCLAIMS ALL LIABILITY FOR ANY OTHER
DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ALLEGED TO BE CAUSED BY A
DEFECTIVE PRODUCT, I.E., TTI WILL NOT BE RESPONSIBLE FOR ANY PERSONAL INJURY,
PROPERTY DAMAGE OTHER THAN THE COST OF REPLACING THE PRODUCT OR ANY OTHER
MONETARY DAMAGE SUCH AS LOST WAGES OR PROFITS CAUSED BY ANY USE, ATTEMPTED
USE OR INABILITY TO USE THE PRODUCT. NOTE: BY USING THE PRODUCT, YOU AGREE
THAT REPAIR OR REPLACEMENT AT TTI’S OPTION WILL FULLY SATISFY TTI’S WARRANTY
OBLIGATION TO YOU, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR
OTHER APPLICABLE LAW.
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