www.ttfone.com
Cannot
receive
incoming
calls
1. Ensure your mobile phone is switched on
and connected to a network.
2. Make sure your SIM card is correctly
installed.
3. Call restrictions may be prohibiting in-
coming phone calls, so these settings must
be checked.
4. Poor areas of network coverage can pre-
vent incoming calls so check the network
status of your phone
Phone not
charging
1. Bad connections can hinder the phone
charging; make sure all contacts are correct-
ly connected.
2. Check to see whether the phone charg-
ing slot or the charge itself is damaged. If so
discontinue use. Replace battery or charger.
3. The phone cannot be charged in temper-
ature below 10˚C or above 55˚C.
Does
not dial
numbers
1. Confirm that once the number is
inputted using the keypad the green call
button must be pressed to dial the phone
number.
2. Check the phone number entered is
correct.
3. Check reception coverage status of your
mobile phone.
4. Make sure the call restriction settings are
correct in order for you to dial outgoing
calls.
