CREDIT SALE - OFFLINE
• Scroll down and select
oFFLINE
– Enter password and press
ENTER
• Swipe credit card or manually enter the
card number
• Select
CREDIT
– For Amex cards, the terminal will prompt
for corporate purchase card; If
YES:
enter order number, customer number
and ship-to ZIP at the prompts
– Enter expiration date [MMYY], press
ENTER
– Enter last four digits of card number
– Confirm card number select
F1
for
Y
or
F2
for N (transaction canceled)
• Select transaction type:
SALE
,
phoNE
,
WEb
– Imprint card if manual
– If Web: Encryption? Select
Y
or
N
– Enter P.O. number and press
ENTER
– Enter server ID and press
ENTER
• Enter sale amount and press
ENTER
• Enter tip amount and press
ENTER
• Enter six-digit authorization code and
press
ENTER
• Receipt will print
– Print customer receipt? Press
Y
or
N
CREDIT REFUND
• Scroll down and select
REFUND
– Enter password and press
ENTER
• Swipe credit card or manually enter card
number and press
ENTER
• Select
CREDIT
– Enter expiration date [MMYY], press
ENTER
– For AMEX cards, the terminal will
prompt for corporate purchase card;
If
YES:
enter order number, customer
number and ship-to ZIP at the prompts
– If swiped, enter last four digits of card
number and press
ENTER;
confirm card
number and press
ENTER
– If manually entered, select transaction
type:
SALE
,
phoNE
,
WEb;
if Web:
Encryption? Select
Y
or
N
; imprint card
• Enter invoice number and press
ENTER
• Enter server number and press
ENTER
• Enter refund amount and press
ENTER
– If corporate card, tax exempt? Select
Y
or
N;
if
N
, enter tax amount and press
ENTER
• Enter tip amount and press
ENTER
• Receipt will print
– Print customer receipt? Press
Y
or
N
CREDIT VOID
Voids may only be processed on sales
within the current batch. Never void a
debit sale.
• Scroll down and select
VoID
– Enter password and press
ENTER
• To void last transaction, press
YES;
To void
another transaction, press
No
• Select method for transaction retrieval:
INVoICE NUmbER
or
ACCoUNT NUmbER
• Follow terminal prompts for selected
method
• Select
YES
(Void),
No
(Cancel) or
NEXT
(Next Record)
• Receipt will prin
t
– Print customer receipt? Press
Y
or
N
DEBIT SALE
• Swipe debit card
• Select
DEbIT
– Enter invoice number press
ENTER
– Enter server ID and press
ENTER
• Enter sale amount and press
ENTER
– Enter cash-back amount and press
ENTER
• Enter tip amount and press
ENTER
• Using the PIN pad, have customer enter
PIN and press
ENTER
• Receipt will print
– Print customer receipt? Press
Y
or
N
DEBIT REFUND
• Scroll down and select
REFUND
– Enter password and press
ENTER
• Swipe debit card
• Select
DEbIT
• Enter invoice number and press
ENTER
• Enter server ID and press
ENTER
• Enter refund amount and press
ENTER
• Enter original transaction date
[MMDDYY] and press
ENTER
• Enter original transaction time
[HHMMSS] and press
ENTER
• Using the PIN pad, have customer enter
PIN and press
ENTER
• Receipt will print
– Print customer receipt? Press
Y
or
N
OPEN TAB
• Scroll down and select
TAb
– Enter password and press
ENTER
• Select
opEN TAb
• Swipe credit card or manually enter the
card number
• Select
CREDIT
– For Amex cards, the terminal will prompt
for corporate purchase card; If
YES:
enter order number, customer number
and ship-to ZIP at the prompts
– Enter expiration date [MMYY], press
ENTER
– Imprint card if manually entered
– Enter last four digits of card number
– Confirm card number select
F1
for
Y
or
F2
for
N
(transaction canceled)
• Enter invoice number and press
ENTER
– Enter server ID and press
ENTER
• Enter tab amount and press
ENTER
• Enter v-code and press
ENTER
or press
ENTER
for v-code options
• Enter street address number, press
ENTER
• Enter ZIP code and press
ENTER
• Receipt will print
– Print customer receipt? Press
Y
or
N
CLOSE TAB
• Scroll down and select
TAb
– Enter password and press
ENTER
• Select
CLoSE TAb
• Retrieve tab by:
INV #
or
ACCT #
• Follow terminal prompts to locate tab
• Select
YES
and press
ENTER
– Enter server ID and press
ENTER
• Enter tab amount and press
ENTER
• Enter tip amount and press
ENTER
• Receipt will print
– Print customer receipt? Press
Y
or
N
DELETE TAB
• Scroll down and select
TAb
– Enter password and press
ENTER
• Select
DELETE TAb
• Retrieve tab by:
INV #
or
ACCT #
• Follow terminal prompts to locate tab.
Select
YES
if correct tab,
NEXT
to select
next tab, or
No
to cancel, and press
ENTER
• Tab Deleted is displayed
ADJUST TIP
• Press the purple
TIp ADJUST
key
– Enter password and press
ENTER
• Retrieve by:
SERVER
,
AmT
,
ACCT
or
INV #
• Enter prompted information
• Press
F1
to adjust tip amount
• Enter new tip amount and press
ENTER
– Adjusted receipt will not print
– Press
ENTER
to adjust another transaction
– Press
CANCEL
to exit when complete
ALPHA
• Press corresponding number of letter
desired
• Press
ALphA
until desired letter appears
[ ALPHA = Letter]
ADD SERVER
• Press
ENTER
• Select
SERVER
– Enter password and press
ENTER
• Select
ADD SERVER
• Enter password and press
ENTER
• Enter server number and press
ENTER
• Enter server password and press
ENTER
• Re-enter server password, press
ENTER
VIEW TOTALS
• Scroll down and select
bATCh ToTALS
• Select host –
TSYS
• Totals will display on terminal
REPORTS
• Press the purple
REpoRT
key
– Enter password and press
ENTER
• Choose desired report:
ToTALS
,
DETAILS
or
SERVER
– Enter password and press
ENTER
• Report will print
TRANSACTION REVIEW
• Scroll down and select
bATCh REVIEW
• Select method for transaction retrieval:
SERVER
,
AmT
,
ACCT
or
INV #
• Enter prompted information
• Use
NEXT
or
pREV
to scroll transactions
BATCH SETTLEMENT
• Scroll down and select
SETTLEmENT
– Enter password and press
ENTER
– Delete open tab? Select
Y
or
N
– Sales totals correct? Select
Y
or
N
– Refund totals correct? Select
Y
or
N
• DIALING, PROCESSING, GB XXX
ACCEPTED
• Report will print
FAILED SETTLEMENT
RB OR QD RESPONSE
• Terminal will display RB [NUMBER]
E [NUMBER] or QD [NUMBER] [MMDD]
• DO NOT delete batch or continue
without Help Desk verification
• Call Help Desk
MULTI-MERCHANT
If the terminal has been programmed with
multiple merchant software, you must
select the merchant prior to initiating a
transaction.
NOTE: Multi-merchant not supported on
GPRS model
REPRINT A RECEIPT
• Press the purple
REpRINT
key
– Enter password and press
ENTER
• To reprint last transaction, select
LAST
TRANSACTIoN
; Receipt will print
• To reprint another transaction select
ANY
RECEIpT
enter invoice number and press
ENTER
; Receipt will print
– Print customer copy - select
F1
for Y or
F2
for N
CARD TYPES ACCEPTED
• Visa
• MasterCard
• Debit Cards
• American Express
• Discover
• Carte Blanche
• Diners Club
• JCB
NOTE: Italicized steps are optional and may not be prompted for.
Note: NOTE: If “partial auth” is enabled and processed, “Partial Authorization” and “AMOUNT DUE
$--.—“ will appear on screen and “AMOUNT DUE $--.--“ will print on receipts.