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TSC TTP-245HR Скачать руководство пользователя страница 33

 

28

6. Troubleshooting 

This section lists the common problems that according to the LED status and other 
problems you may encounter when operating the printer. Also, it provides solutions. 

 

6.1 LED Status   

 

LED Status / Color 

Printer Status 

Solution Number

 

Off off 

1 

Solid Green 

on 

2 

Green with blinking 

Pause 

3 

Red with blinking 

Stopped 

4 

 

1. 

No power. 

 

Turn on the power switch.

 

 

Check if the green LED is lit on power supply. If it is not lit on, power supply is 
broken. 

 

Check both power connection from the power cord to the power supply and 
from the power supply to the printer power jack. 

 

2.  The printer is on and ready to use. 

 

No action necessary.

 

 

3. 

The printer is paused. 

 

Press the feed button to resume printing.

 

 

4. 

The out of label or ribbon or the printer setting is not correct 

Out of label or ribbon 

 

Load a roll of label and follow the instructions in Loading the Paper 
then press the feed button to resume printing. 

 

Load a roll of ribbon and follow the instructions in Loading the 
Ribbon then press the feed button to resume printing. 

   

  Printer setting is not correct 

 

Initialize the printer by following the instructions in “Power on Utility”. 

 

 

Содержание TTP-245HR

Страница 1: ...USER S MANUAL TTP 245HR TTP 343HR THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER ...

Страница 2: ...tion 14 3 6 1 Loading Label in Cutter Mode 16 3 7 Instructions to Top Cover Operation 18 4 Power on Utilities 20 4 1 Ribbon and Gap Black Mark Sensor Calibration 20 4 2 Gap Black Mark Calibration Self test Dump Mode 21 4 3 Printer Initialization 24 4 4 Black Mark Sensor Calibration 25 4 5 Gap Sensor Calibration 25 4 6 Skip AUTO BAS 25 5 Maintenance 27 5 1 Cleaning 27 6 Troubleshooting 28 6 1 LED S...

Страница 3: ...ii Update History 35 ...

Страница 4: ...ark or the registered trademark of each belonged companies Compliances CE Class B EN55022 1998 A1 2000 A2 2003 EN55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN61000 3 2 2006 EN61000 3 3 1995 A1 2001 FCC Part 15 Class B This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must acc...

Страница 5: ...lußsteckdose soll nahe dem Gerät angebraucht und leicht zugänglich sein 5 Das Gerät ist vor Feuchtigkeit zu schűtzen 6 Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten Ein Kippen oder Fallen könnte Beschädigungen hervorrufen 7 Beáchten Sie beim Anschluß an das stromnetz die Anschlußwerte 8 Dieses das Gerät kann bis zu einer Außentemperatur von maximal 40 betieben werden ...

Страница 6: ...ype font capability You will enjoy high throughput for printing labels with this printer 2 Getting Started 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in case you need to reship the printer 2 2 Equipment Checklist...

Страница 7: ...ons External label roll mount Label spindle 3 inch diameter core Programmable keyboard KU 007 Plus Stand alone LCD keyboard KP 200 Automatic cutter module Peel off module Internal Ethernet print server External 802 11b g wireless print server ...

Страница 8: ...ew Top Cover Open Lever LED Indicator Feed Button Printer Top Cover Ribbon Access Cover Clear Window 1 2 3 4 5 6 1 USB Interface 2 Centronics Interface 3 RS 232C DB 9 Interface 4 Power Jack 5 Power Switch 6 Rear Paper Guide Fig 2 Rear view ...

Страница 9: ... properly grounded receptacle Fig 3 Attach power supply to printer 3 2 Loading the Ribbon The printer will detect if the ribbon is installed after turning on power on and it will set printing mode to thermal transfer or direct thermal printing mode If printer does not detect the ribbon the ribbon take up motor will be turned off Make sure both the ribbon access window and the printer top cover are...

Страница 10: ...upply spindle 5 Mount the ribbon supply spindle on the rear hubs 6 Thread the ribbon leading tape downward pass the print head 7 Attach the ribbon leader to the ribbon rewind paper core 8 Rotate the ribbon rewind paper core until the ribbon leader is thoroughly firmly encompassed by the black section of the ribbon 9 Close the ribbon access window Fig 4 Ribbon installation I Ribbon Spindle Front Hu...

Страница 11: ...th is 4 inch wide two fixing tabs are not required Fig 6 Label roll installation I 2 Open the printer s top cover by releasing the green top cover open levers located on each side of the printer and lifting the top cover A top cover support at the rear of the printer will hold the printer top cover open Rear Hub Paper Roll 1 Label Spindle Printing Side Face Up 1 5 Core Adapter Fixed Tab ...

Страница 12: ...se the printer top cover lift the cover to the ultimate open angle then use both hands to close the cover gently Close the printer top cover slowly and make sure the cover latches securely Note 1 Make sure hands are not placed between printer top cover and lower cover when close the top cover 2 Do not free fall the top cover 3 Failure to securely close and lock the cover will result in poor print ...

Страница 13: ...cover open levers The top cover support will hold the printer top cover 2 Install a roll of paper on the external paper roll mount 3 Feed the paper to the external paper feed opening through the rear paper guide Fig 10 External roll mount label installation I 4 Feed the paper printing side face up through the paper guide and pass over the platen 5 Adjust the paper guides to fit the paper width Ext...

Страница 14: ...l off Module Installation Option 1 Open the top cover and remove the front panel from the printer Fig 12 Remove the front panel 2 Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover 3 Use a screwdriver to screw off 6 screws on the lower inner cover Paper Guide Platen Rear Paper Guide Front Panel Top Cover Support ...

Страница 15: ...old the lower cover to lift up the top cover open levers to separate the lower inner cover and the lower cover 6 Arrange the cable through the bezel Connect the peel off panel cable to the 5 pin socket on printer PCB Peel off panel Peel off panel Cable 5 pin Socket PCB Tenon Lower Cover Screws Lower Inner Cover Top Cover Screws Top Cover Support Flute ...

Страница 16: ...sensor cable installation 7 Flat a peel off panel and embed the tenons in mortises and you will hear a kick sound Fig 16 Peel off panel installation I 8 Arrange the lower inner cover back to the lower cover Roller Tenon Mortise Lower Inner Cover Lower Cover Bezel Mortise ...

Страница 17: ...sh it forward then close the top cover slowly 3 5 1 Loading the Paper in Peel off Mode Note Both thermal paper and plain paper apply for peel off function but neither PVC nor vynle work at peel off function 1 Insert a 1 label spindle into a paper roll 2 Open the printer top cover by pulling the top cover open levers The top cover support will hold the printer top cover Fig 18 Open the top cover Pe...

Страница 18: ...ad the paper through the backing paper opening beneath the roller pull the 7 Adjust the paper guide by removing left or right to fit the paper width Fig 20 Lead the paper through the backing paper opening beneath the roller 8 Push the peel off panel back to the printer 9 Close the top cover by lifting up the top cover support and close the top cover slowly Peel off panel Roller Top Cover Top Cover...

Страница 19: ...on Option 1 Pull the top cover open levers to open the top cover 2 Remove the front panel from the lower cover Fig 22 Pull the lever to open the cover 3 Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover 4 Use a screwdriver to screw off 6 screws on the lower inner cover Lower Cover ...

Страница 20: ...humbs to hold the lower cover and index fingers to lift up the top cover open levers to separate the lower inner cover and the lower cover 7 Arrange the cable through the bezel Connect the cutter module cable to the 4 pin socket on printer PCB Fig 24 Cutter module installation PCB 4 pin Socket Cutter Cable Cutter Screws Top Cover Screws Top Cover Support Flute Lower Cover Lower Inner Cover Front P...

Страница 21: ...er Fig 26 Cutter module installation 10 Use a screwdriver to screw whole screws on the lower inner cover and the lower cover 11 Close the top cover by arranging the top cover support back to the flute and push it forward then close the top cover slowly 3 6 1 Loading Label in Cutter Mode Niche Cutter Lower Inner Cover Lower Cover Cutter Cable Bezel ...

Страница 22: ...and pass over the platen 5 Lead the paper through the cutter paper opening 6 Adjust the paper guide by removing left or right to fit the paper width Fig 27 Label installation in cutter mode 7 Close the top cover by lifting up the top cover support and close the top cover slowly Fig 28 Complete label installation in cutter mode Top Cover Top Cover Support Paper Guide Platen Cutter ...

Страница 23: ...on 1 you must lift the cover higher than the stopping point at position 1 and gently lower the cover to stopping point 1 Do not let the cover free fall 3 Fully open the top cover and gently lower it to stop position 2 Fig 1 Top cover support is fixed at position 2 4 To close the cover lift up the top cover to the ultimate angle then close the top cover gently and it will be kept at a stop position...

Страница 24: ...op cover 5 Do not force the cover If you are not sure if top cover is fixed at stop position please do not push top cover to close it or the top cover will be damaged Please open the top cover to the ultimate angle to close the top cover again Use both hands to push top cover to close it ...

Страница 25: ...at the following conditions 1 A brand new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the ribbon and gap black mark sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks It will calibrate the ribbon sensor and gap black mark...

Страница 26: ...on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks The LED color will be changed as following order Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode ...

Страница 27: ...or RoHS compliant version is 2MB Flash and 2MB DRAM 2 System occupies 960 KB in Flash memory so total flash memory space for user downloading is 1088 KB 3 System occupies 1792 KB in DRAM so total DRAM memory space for user downloading is 256 KB Print head check pattern Firmware version Firmware checksum Printed mileage meter Serial port configuration Country code Print speed inch sec Print darknes...

Страница 28: ...ng The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Fig 30 Dump mode printout Note Turn off on the power to resume printer for normal printing ASCII Data Hex decimal data related to left column of ASCII data ...

Страница 29: ...er red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green Printer configuration will be restore to defaults as below after initialization Parameter Default setting Speed TTP 245HR 127 mm sec 5 ips 203DPI TTP 343HR 76 mm sec 3 ips 300DPI Density 7 Label Width 4 25 108 0 mm Label Height 2 5 63 4 mm Sensor Type Gap sensor Gap Setting 0 12 3 0 mm Print Direction...

Страница 30: ...urn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any red amber will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 6 Skip AUTO BAS TSPL2 programming language allows user to download an auto execution file to flash memory Printer w...

Страница 31: ...26 5 blinks red amber 5 blinks solid green 4 Printer will be interrupted to run the AUTO BAS program ...

Страница 32: ...aning process is described as following Printer Part Method Printer Head Let the print head to cool for one minute Use a cleaning pen to swab the print elements Platen Roller Rotate the platen roller and wipe it thoroughly with 70 alcohol and a cleaning swab or lint free cloth Exterior Wipe it with water dampened cloth Interior Brush or air blow ...

Страница 33: ...both power connection from the power cord to the power supply and from the power supply to the printer power jack 2 The printer is on and ready to use No action necessary 3 The printer is paused Press the feed button to resume printing 4 The out of label or ribbon or the printer setting is not correct Out of label or ribbon Load a roll of label and follow the instructions in Loading the Paper then...

Страница 34: ...llow the instructions in Loading the Paper or Loading the Ribbon Does the ribbon run out Follow the instructions in Loading the Ribbon Poor print quality Top cover is not closed properly Close the top cover completely and make sure the right side and left side levers are latched to top cover properly Clean the thermal print head Adjust the print density setting Ribbon and paper media are not compa...

Страница 35: ... x 188mm H One push switch and one indicator LED Green Orange Red colors Hardware Sensor Transmissive sensor offset 6 mm from liner edge Reflective sensor position adjustable Head open micro switch Ribbon end sensor Memory 2M byte Flash memory 2M bytes DRAM Interface RS 232C max baud rate 19 200 bps USB V1 1 Centronics Power AC input 100 240V universal auto switching power supply DC output 24V 3 7...

Страница 36: ... Type Label Continuous Die cut Fan fold Wound Type Outside wound Width 20mm 112mm 0 78 4 4 Length 10mm 1000mm 0 4 39 25 4mm 1000mm 1 39 for peeler and cutter Thickness 0 06mm 0 19mm 2 3 7 4 mil max 150g m2 Roll Diameter 5 Roll Core Diameter 25 4mm 76 2mm 1 3 Gap Height 2mm min Black Mark Height 2mm min Black Mark Width 8mm min 7 3 Ribbon Specifications Item Specification Type Wax Wax Resin Resin C...

Страница 37: ...eds the label to the beginning of the next label Pause Press the feed button during printing The printing job is suspended Ribbon Sensor and Gap Black Mark Sensor Calibration 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks It will calibrate the ribbon sensor and gap black mark ...

Страница 38: ...AP and BLINE command please refer to TSPL2 programming manual Printer Initialization 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks sol...

Страница 39: ... following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green Skip AUTO BAS 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 P...

Страница 40: ...e Content Editor 2006 8 15 1 Modify to RoHS version Camille Pao 2006 9 25 1 Modify power on utilities section 2 Modify LED and button operation section Camille Pao 2006 11 30 1 Modify power on utilities section Camille Pao ...

Страница 41: ...ccordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of th...

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