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13.0 WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded
under the Australian & New Zealand Consumer Law. You
are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
This warranty is provided in addition to your rights under
the Australian & New Zealand Consumer Law.
Directed Electronics warrants that this product is free from
defects in material and workmanship for a period of 36
months from the date of purchase or for the period stated
on the packaging. This warranty is only valid where you have
used the product in accordance with any recommendations
or instructions provided by Directed Electronics.
This warranty excludes defects resulting from alterations of
the product, accident, misuse, abuse or neglect.
In order to claim the warranty, please contact us directly for
the fastest service contact us directly via the contact details
on the included yellow contact information document.
Alternately you can return the product to the retailer
from which it was purchased or if that retailer is part of
a National network, a store within that chain, along with
satisfactory proof of purchase. The retailer will then return
the goods to Directed Electronics. Directed Electronics will
repair, replace or refurbish the product at its discretion.
The retailer will contact you when the product is ready
for collection. All costs involved in claiming this warranty,
including the cost of the retailer sending the product to
Directed Electronics, will be borne by you.
Email: [email protected]
