bristles have been re-aligned, take the
rubber band off and re-attach the brush.
7. After sales service
Truvox machines are high quality machines
that have been tested for safety by authorised
technicians. It is always apparent that after
longer
working
periods,
mechanical
components will show signs of wear and tear
or ageing.
Under extreme or specialised conditions
and/or
insufficient
maintenance,
shorter
maintenance intervals are necessary. Use only
original Truvox spare parts. Use of other
spare parts will invalidate all warranty and
liability claims.
Should you require after sales service please
contact the supplier from whom you purchased
the machine, who will arrange service. Repairs
and servicing of Truvox products should only
be performed by trained staff. Improper repairs
can cause considerable dangers to the user.
8. Guarantee
Your product is guaranteed for one year from
the date of original purchase, or hire purchase,
against defects in materials or workmanship
during manufacture. Within the guarantee
period we undertake at our discretion, to repair
or replace free of charge to the purchaser, any
part found to be defective, subject to the
following conditions.
CONDITIONS
1. Claims made under the terms of the
guarantee must be supported by the
original invoice/bill of sale issued at the time
of sale, or the machine Serial Number.
2. For claims under this guarantee contact the
supplier from whom you purchased the
product who will arrange the appropriate
action. Do not initially return the product as
this could result in transit damage.
3. Neither Truvox nor its distributors shall be
liable for any incidental or consequential
loss.
4. This guarantee is governed by the laws of
England.
5. This guarantee does not cover any of the
following:
•
Periodic maintenance, and repair or
replacement of parts due to normal wear
and tear.
•
Damage caused by accident, misuse or
neglect, or the fitting of other than
genuine Truvox parts.
•
Defects in other than genuine Truvox
parts, or repairs, modifications or
adjustments performed by other than a
Truvox service engineer or authorised
service agent.
•
Costs and risks of transport relating
directly or indirectly to the guarantee of
this product.
•
Consumable items and wear parts such
as drive belts.
This guarantee does not affect your statutory
rights, nor your rights against the supplier
arising from their sales or purchase contract.
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