TRUST SOUND EXPERT DIGITAL SURROUND 5.1
28
7. Troubleshooting
Problem
Cause
Possible solution
Soundcard not found
following installation.
Card not secured properly.
Check that the soundcard has been
inserted properly into the PCI slot of
the computer.
Drivers not installed or not
correctly installed.
Reinstall drivers. See chapter 3
Speakers not connected.
Connect the speakers as described in
chapter 3
IRQ Conflict
Restart the computer. If the IRQ
Conflict is still there, solve IRQ Conflict
in Device Manager
No Sound
Volume not turned on
Change volume in Mixer settings
Wrong speaker output selected
Change speaker output to 2-speaker
mode or headphone mode. (Advanced
in Mixer Setting)
SPDIF Out can not be
enabled
New Windows release
Support for Digital Output could not be
working in newer version of Microsoft
Windows due copyright rules.
Audio cable not connected.
Connect audio cable between CD-
ROM or DVD player and soundcard
Hear no sound when
play Audio CD in my
CD-ROM or DVD Player.
Volume setting for Audio CD not
turned on
Check settings in Mixer setting
Check the FAQ's on the Internet (www.trust.com). You can also register your product at www.trust.com so
that you are able to receive optimal guarantee and service support. You will be automatically informed of
developments to your product and other Trust products. You will also have the chance of winning some
spectacular prizes.
A direct link to this product on the Trust Internet site is: www.trust.com/12667
If you still have problems after trying these solutions, please contact one of the Trust Customer Care Centers.
The last page of this electronic instruction manual, as well as the back on the printed quick installation
manual, contains more information. Please have the following information available:
•
The article number. This is 12667.
•
Your hardware information.
•
Your operating system and version number.
•
A good description of what does not work.
•
A good description of when the problem occurs.
