TRUST COMPACT SCAN USB 19200
6
Problem
Cause
Possible solution
Computer jams up on use
of USB.
USB scanner has conflicts
with other USB equipment.
Set the other equipment on another
address in the BIOS of the
computer or disconnect them.
Consult hereby the manual of your
computer.
Setting of monitor is too
dark.
Alter the clarity of the monitor.
Scan result is too dark.
Colour number of your
monitor adapter is set too
low.
Set your monitor adapter to
minimum 65535 colours (16 bit).
Resolution set too low
Set the resolution to minimum 300
DPI.
Colour number of your
monitor adapter is set too
low.
Set your monitor adapter to
minimum 65535 colours (16 bit).
Scan result is of poor
quality.
Glass surface is dirty. All
dirt on the glass plate is
visible in the imaging
Thoroughly clan the glass of the
scanner.
A very high resolution set.
In practice, a resolution of maximum
600dpi is sufficient. Use higher
resolutions only for small original
images .
Scanner works slowly.
Insufficient memory.
You need a minimum of 16MB in
RAM-memory. Recommended is
32MB or higher.
Hard disc is full.
You need three times the space of
the plate to be scanned as free
room on the hard disc. Make room
free on the hard disc or select a
lower resolution
Error notification during
scanning.
Resolution is too high.
In practice a resolution of maximum
600dpi is sufficient. Use higher
resolutions only for small original
images.
Question mark visible in
‘Direct Scan’ icon,
application doesn't start
Scanner is not correctly
connected to the USB port.
Connect the scanner properly to the
USB port. See chapter 3.
Error notification when
clicking on ‘Scan’ button
in Direct Scan
application.
No operation software
(Photo Express) installed.
Install the processing software
Ulead Photo Express. See chapter
3.
Error notification when
clicking on ‘Copy’ button
in Direct Scan
application.
No printer installed on your
computer.
Install a printer on your computer.
Error notification when
clicking on ‘Fax’ button in
Direct Scan application.
No modem and fax-
application installed on your
computer.
Install a modem and fax-application
on your computer.
