TRUST DIRECT ACCES II KEYBOARD
4
5 Troubleshooting
Problem Cause
Possible
solution
The software has not been
installed.
Install the Touch Manager
software.
The Multimedia
keys do not work.
Components of the software
for an old keyboard are still
installed.
See the instruction manual
of the keyboard concerned
for instructions on how to
remove the old software.
The keyboard
layout is incorrect.
The layout has been set
incorrectly.
Change the keyboard layout
by double clicking on the
‘Keyboard’ icon or the
‘Regional Settings’ icon in
the ‘Control Panel’.
The multimedia
keys do not work
with your player.
The keys only work in
Windows Media Player.
Use Windows Media Player.
The problem is not
listed here.
The latest driver updates,
instruction manuals and
FAQ’s can be found on our
Internet site at
www.trust.com/12743.
All this information is
available after registering
your e-mail address and
product.
If you still have problems after trying these solutions, please contact one of the Trust
Customer Care Centers. You can find more information at the back of this instruction
manual. Please have the following information available:
•
The article number. This is 12743, 12744 (FR), 12745 (IT), 12746 (GM), 12747
(UK) or 12748 (SP).
•
A good description of what does not work.
•
A good description of when the problem occurs.