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10

Chapter 6:
Troubleshooting

Although the Trust Fast Ethernet Card 100MB is easy to
install, setting up a computer for network use is not a simple
task. Keep the network manuals at hand.

As the Trust Fast Ethernet Card 100MB can be used in
combination with a large variety of network systems, the
troubleshooting procedures have necessarily been limited to
general guidelines.

6.1 No connection at all

If the computer cannot connect to the server or any other
computer, first make sure that:

a)  The drivers for the Trust Fast Ethernet Card 100MB have

been correctly installed. If the card is out of order, or it is
not correctly seated in the expansion slot, the drivers will
refuse to load.

b)  The correct drivers have been selected for the network you

plan to use. Contact your system administrator for
information about the network.

c)   The correct values have been entered for the packet type

and the IP address.

d)  The plug of the network cable is pressed well home in the

connector of the Trust Fast Ethernet Card 100MB.

e)  The network junction box is working. Try connecting using

a different workstation connected to the same junction box .

f)   The connection is run through a Hub. UTP or STP cable

cannot be linked directly between two computers.

g)  Windows 95 has not been started in the ‘Command prompt

only’ mode. In this mode, the Windows 95 drivers no longer
work. If you want to use the network in this mode, install the
DOS drivers.

6.2 No connection under Windows 95

Refer also to the Microsoft Windows manual for further
information.

Содержание 09562

Страница 1: ...Trust PCI Ethernet Card 100MB User s Manual version 1 0 digital ...

Страница 2: ...rranties of merchantability and fitness for a particular purpose with respect to the software the product manual s and written materials and any other accompanying hardware The manufacturer reserves the right to revise or make improvements to its product at any time and without obligation to notify any person of such revisions or improvements In no event shall the manufacturer be liable for any co...

Страница 3: ...paration 6 4 1 Running the Diagnostics Program 6 4 2 Unpacking the Drivers 7 Chapter 5 Software Installation 8 5 1 Installing Novell Netware under DOS 8 5 2 Windows 95 9 Chapter 6 Troubleshooting 10 6 1 No connection at all 10 6 2 No connection under Windows 95 10 6 3 Novell Netware server not found 12 Appendix A Technical Specifications 14 ...

Страница 4: ...upplied with your network or the help of your network administrator as well as a working knowledge of the English language Conventions observed in this manual key You are required to press the indicated key The name of the key is shown between angle brackets System This indicates a specific term used by a program These refer to terms as used by e g Windows ...

Страница 5: ...mit and receive data full duplex via compatible networks This function is also set automatically if the network supports this option The Trust Fast Ethernet Card 100MB is suitable only for linking a computer with a LAN of the Ethernet type using UTP or STP wiring with a length of no more than 100 metres in an office environment You will need the following to use the Trust Fast Ethernet Card 100MB ...

Страница 6: ......

Страница 7: ...witched on to avoid personal injury and damage to the equipment make sure the power plug is disconnected from the mains supply Your computer should be connected to a suitable earthed power outlet to avoid the risk of electric shock and other hazards via the network ...

Страница 8: ...2 ...

Страница 9: ...ugh the software At the rear of the card you will find a number of indicator lights to check the proper connection of the card to the network see figure 1 These indicators have the following meaning Name Light on Light off 100M Fast Ethernet network Normal network Full Full duplex network Half duplex network Link Network connected No network ACT Network active Network inactive Col Collision much t...

Страница 10: ...4 ...

Страница 11: ...u can now open the computer case Caution Do not service your computer with the power switched on to avoid personal injury and damage to the equipment make sure the power plug is disconnected from the mains supply Locate a free PCI slot remove the slot cover plate insert the Trust Fast Ethernet Card 100MB in the slot and secure the card with the mounting screw Most PCI slots have a white connector ...

Страница 12: ...ill be displayed 6 Select Diagnostics programs from the menu 7 Press Enter The program will ask for permission to use the c diag directory 8 Press Enter to confirm 9 The system will proceed to install a number of files from disk When this operation is completed the program will ask if you want to start the diagnosis 10 Press Enter to start the diagnostics program A setup screen will be displayed 1...

Страница 13: ...to drive A 3 Change drives to A 4 Type INSTALL The setup screen will be displayed 5 Press Enter The menu options screen will be displayed 6 Select Customised Install from the menu 7 At the All NOS option press Enter to install every item on the list The program will ask for permission to use the c ethpci directory 8 Press Enter to confirm 9 The system will now proceed to install a number of files ...

Страница 14: ...ting system To install this proceed as follows 1 Boot your computer under MS DOS 2 Insert the Trust Fast Ethernet Card 100MB diskette into drive A 3 Change drives to A 4 Type INSTALL The setup screen will be displayed 5 Press Enter The menu options screen will be displayed 6 From the menu select Quick Install for Netware 7 Press Enter The program will ask for permission to use the c dos odi direct...

Страница 15: ... system Windows 95 SR1 The Windows driver will not work so do not attempt to use it Remove it if Windows 95 installs it automatically Windows 95 SR2 The standard Windows 95 driver work so you can use it Unknown Windows 95 Follow the rules for Windows 95 SR1 The installation procedure discussed in Section 4 2 has copied the drivers supplied with the Trust Fast Ethernet Card 100MB to the c ethpci wi...

Страница 16: ...ers will refuse to load b The correct drivers have been selected for the network you plan to use Contact your system administrator for information about the network c The correct values have been entered for the packet type and the IP address d The plug of the network cable is pressed well home in the connector of the Trust Fast Ethernet Card 100MB e The network junction box is working Try connect...

Страница 17: ...a connection If necessary add these components by clicking on the Add with the mouse b the NETBEUI protocol has been bound to the Trust Fast Ethernet Card 100MB driver Select Bindings in the network properties This is required only if the link has been manually broken During the installation of a new network card Windows 95 will automatically set up this link ...

Страница 18: ...network administrator if you do not know the name of your workgroup The workgroup name cannot be the same as any other computer name in the same network 6 3 Novell Netware server not found Make sure a The correct packet type has been selected Most Novell Networks use Ethernet_802 3 Contact your system administrator for information about the correct packet type ...

Страница 19: ...13 b The IPX SPX protocol and the Client for Novell Networks have been loaded under Windows 95 ...

Страница 20: ...ollowing the 100TX standard Slot PCI 32 bit Performance Improvements Full Duplex PCI Bus Master Automatic selection of fastest connection Media Connection RJ45 using class 5 cable STP UTP for 100 Mb RJ45 using class 3 4 or 5 cable STP UTP for 10 Mb Marks of Approval CE mark EN 55022 class B and EN 50082 1 Indicator lights 5 lights 100 10 Mbps Full Half duplex Link Active data and Collision ...

Страница 21: ...nd 4 x ODI driver WIN TCP Pathway Access for DOS Packet driver IBM PC LAN Support Program FTP PC TCP IBM LAN Server SUN PC NFS DEC Path Works 3COM 3 Share Banyan VINES NetBIOS Driver 3COM 3 Open WINDOWS NT Unixware Windows NT Advanced Server SCO UNIX Windows 95 AT T UNIX SCO Open Server Solaris UNIX Winsock NCSA ...

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