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15

Troubleshooting

If you experience difficulties while using your chair, refer to this section of the operation 

manual. Contact truMedic® if this section does not address the problem you experience. 

My massage chair 
isn’t operating 
when I select a 
program.

My massage chair 
makes a lot of noise 
during operation.

My massage 
stopped 
unexpectedly 
during a session.

The electrical 
wire is hot to 
the touch.

Ensure the chair is fully plugged in.

Check to make sure the power switch is in the “ON” position on 

the bottom right side of the chair.
Choose a mode on the control panel.

The massage cycle of 15 minutes may have ended.
You may have been using your chair for too long. Wait 30 
minutes before selecting another cycle. 
There is a mechanical problem. Contact 

[email protected]

 

for further assistance.

This may occur from overuse. Allow your chair to rest for 30 
minutes and try again.

The chair has a burned out fuse. Replace it with the appropriate fuse. 

Problem

Solution

The problem lies within an inner circuit. Contact truMedic® 
customer service at 

[email protected]

.

You are likely hearing the noise from the motor and other 
mechanical parts. Some noise is normal.

If you notice any signs of overheating, turn off your unit and unplug 

immediately. Contact an authorized maintenance professional for 

more information.

This troubleshooting guide provides examples of common issues but is not a 

comprehensive resource. Should you experience issues with your chair, discontinue 

use and contact truMedic® at 

888-264-1766

 or 

[email protected]

.

NOTE:

•  For repairs, please contact the distributor or after sales service. For more 

information, refer to your enclosed warranty card.

•  Any questions directed to customer service may be recorded for training purposes.
• 

The instructions of specifications of this product may change without notice.

• 

Should your chair need repair, customer service can help you find a qualified 

repair center.

TROUBLESHOOTING

Содержание InstaShiatsu+ FC-1500

Страница 1: ...InstaShiatsu FC 1500 Massage Chair Instruction Manual ENGLISH...

Страница 2: ......

Страница 3: ...Operating Your Massage Chair 9 Understanding Your Massage Chair 10 Adjusting Your Massage Chair 11 Using the Control Panel 12 Cleaning and Maintenance 14 Troubleshooting 15 Warranty Information Specif...

Страница 4: ...perate under blanket or pillow Excessive heating can occur and cause fire electric shock or injury to persons Close supervision is necessary when this appliance is used by on or near children invalids...

Страница 5: ...language will describe a warning for serious bodily injury or death The caution symbol denotes something that may cause an injury or property damage Avoid engaging in the listed behaviors associated...

Страница 6: ...r disorienting symptoms during use Do not sleep in the chair Do not sit or stand on the armrests Avoid excessively targeting any one area of the body to reduce the risk of injury Closely monitor any u...

Страница 7: ...g Falls Always operate your chair on a flat and even surface Preventing Wall and Chair Damage Always place the chair at least 15 inches from all walls to allow for proper positioning Avoiding Injuries...

Страница 8: ...Do not place the chair in humid or wet environments around sharp things or near heat sources including stoves Never use an electric heating pad blanket or other heated device while using the chair Do...

Страница 9: ...lled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If...

Страница 10: ...ession settings Built in USB charging port Seat vibration with 3 different vibration modes to enhance relaxation Heat functionality As you begin to familiarize yourself with your massage chair keep in...

Страница 11: ...er cord into an approved socket 3 Turn the chair on using the power button found near the bottom of the control panel 4 To begin a massage session use the control panel to activate your desired settin...

Страница 12: ...ssage Chair Take the time to review the graphics available below and familiarize yourself with the distinctive parts of your new folding massage chair As soon as you unbox your chair use the component...

Страница 13: ...itor the power plug and source Clean the plug and cord routinely to avoid dust buildup Make sure the plug rests comfortably and protected between the power source and the chair The cord should never s...

Страница 14: ...fective operation do not press two or more keys at the same time 2 Seat yourself comfortably in the chair before turning on or selecting any massage program 3 Do not spill liquids onto the control pan...

Страница 15: ...Roller Focus Focus the massage rollers towards your upper or lower back Vibration Turn the seat vibration on or off Heating Turn the heat function on or off Air Compression Turn the air compression f...

Страница 16: ...lstery You can clean these surfaces with a damp cloth and neutral detergent if necessary Special Notes Before cleaning your massage chair confirm that your chair is in the OFF position and unplug from...

Страница 17: ...utes and try again Thechairhasaburnedoutfuse Replaceitwiththeappropriatefuse Problem Solution The problem lies within an inner circuit Contact truMedic customer service at service truMedic com You are...

Страница 18: ...pared to describe the truMedic Massage Chair model that needs service and the nature of the problem Proof of purchase is required All repairs and replacements must be authorized in advance Service opt...

Страница 19: ...O THE EXTENT PERMITTED BY LAW ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY Some states disallow the exclusion or limitation of incidental or consequential...

Страница 20: ...TRUCORE DISTRIBUTORS INC LOCATION 252 Indian Head Rd Kings Park NY 11754 TEL 888 264 1766 E MAIL service truMedic com WEBSITE www truMedic com ENG 2 0...

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