CHAPTER 8: ADDITIONAL INFORMATION
Truefitness.com / 800.426.6570 / 636.272.7100
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Fault Code
Category
Description
Cause
Corrective Action
Fault CN00:
Corrupted
Console
Configuration
Console
Corrupted Nucleus
configuration - fails
integrity check
Corrupt software
Power cycle
Re-configure console
Firmware and software
versions are not
compatible
Re-install software/firmware
Contact dealer or TRUE service
Fault CN06:
Config
Mismatch
Console
Console is configured
for a product different
than that to which it is
connected.
Console Configure
incorrectly
Power cycle
Re-configure console
Loose Cable
Check cable connections
Fault CN10:
E-Stop Fault Console
A test of the emergency
circuit has failed
Console Catch
Power cycle
Loose Cable
Check cable connections
Switch Damaged
Contact dealer or TRUE service
Fault SP04:
No Speed
Signal
Speed
Speed sensor is not
providing speed data
Dirty or misaligned
speed sensor
Contact dealer or TRUE service
Low Line Voltage
Check AC line voltage
Fault A101:
Motor
Controller
Fault
AC
MCB
2.5 VDC Ref Status
Motor Control Board
Power cycle
Contact dealer or TRUE service
Fault A102:
Motor
Controller
Fault
AC
MCB
2.5 VDC RefA Status
Motor Control Board
Power cycle
Contact dealer or TRUE service
Fault A103:
Motor
Controller
Fault
AC
MCB
Phase B Current Sensor
Loose Cable
Check cable connections
Motor Control Board
Contact dealer or TRUE service
Fault A104:
Motor
Controller
Fault
AC
MCB
Phase A Current Sensor
Loose Cable
Check cable connections
Motor Control Board
Contact dealer or TRUE service
Fault A105:
Motor
Controller
Fault
AC
MCB
Phase C Circuit Open
Loose Cable
Check cable connections
Motor Control Board
Contact dealer or TRUE service
Fault A106:
Motor
Controller
Fault
AC
MCB
Phase B Circuit Open
Loose Cable
Check cable connections
Motor Control Board
Contact dealer or TRUE service
