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REJUVALITEMD
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Troubleshooting Guide
Having a problem? In most cases, there is a simple solution. Please review these
troubleshooting steps and contact us if you are experiencing issues. We’re happy to
walk you through some troubleshooting steps and send you a new device if necessary.
Tips & Tricks!
• Apply the Argan Stem Cell Serum or your favorite anti-aging moisturizer
after each treatment for maximum results
• Topical medications can be applied immediately after treatment
What To Expect
DURING TREATMENT
During your treatment, you may notice the light on your skin. Some users experience
a “pulsing” feeling, while others feel nothing at all. There is no “correct” feeling during
treatments. Each user experiences RejuvaliteMD differently.
AFTER TREATMENT
After treatments, your skin may feel drier than usual, which is completely normal.
If this is bothersome, simply apply a hydrating serum and/or moisturizer to diminish this effect.
OVER TIME
The average user will see results within 3 to 4 weeks of consistent usage. The key
to lasting results is consistently using the device a minimum of 5 times per week
for 5 minutes per session. LED light therapy is a progressive treatment, so the
more sessions done in the first 60 days the better.
Satisfaction Guarantee
Trophy Skin is committed to 100% customer satisfaction. If for any reason you are
unsatisfied with the results of your RejuvaliteMD device, you may initiate the return
process by sending an email to
within 30 days of
receiving your device. The following terms will apply to be eligible for our full,
“no questions asked” refund policy:
• RejuvaliteMD is in new condition
• You have followed the treatment instructions provided
on the instruction manual
• Device must be shipped back at your cost with tracking number,
using the shipping method of your choice.
• All included accessories must be returned and must be in new condition.
Warranty
Our first priority is your happiness! Your RejuvaliteMD device is warranted to be free from
defect in material and workmanship for a period of one year under normal use after its
original purchase date. This warranty extends only to the original retail purchaser and
If your RejuvaliteMD device should become defective during the warranty period, contact
us via email at
or call
469-698-6270
for repair or replacement.
We reserve the right to replace a defective product with the most comparable product
To view our full Limited Warranty please visit:
www.trophyskin.com/warranty
866-546-4664
during normal business hours.
BEFORE
AFTER
Skin Wrinkle
LED Light
Collagen Fibers
Elastin Fibers
PROBLEM
Not all lights are
working
My lights will not
turn on
Gooseneck arm is
loose
SOLUTION
The lights that appear to not be lit are infrared which do not
appear lit to the naked eye.
Ensure that the panel is securely clipped onto the gooseneck
arm by pressing both sides of the connector and “clicking”
the panel so it is secure. Also, make sure that the gooseneck
Remove the arm from the base by unscrewing.
Carefully secure it back into the base joint and twist the arm
with one hand holding the base secure with the other hand.
Turn clockwise until tight.
