
20
FREQUENTLY ASKED QUESTIONS
Q1. My console is showing E1
Computer cannot read the speed value, motor damaged or signal lost.
Turn off the elliptical and unplug, leave for 30 seconds and then restart the elliptical.
If the error persists please contact our Trojan Call Centre on 0861 TROJAN (0861 876 526).
Q2. My console is showing E6
Computer is reading incline incorrectly, incline motor damaged or signal lost.
Turn off the elliptical, unplug the unit, leave for 30 seconds and then restart the elliptical.
If the error persists please contact our Trojan Call Centre on 0861 TROJAN (0861 876 526).
Q3. My computer console is not working
Check that your power cord is in your power outlet and is on.
Check that you have a power supply to your home.
Ensure that the console computer cables have been connected properly in the neck piece when assembling
the unit.
Q4. My LCD is dim
Check if unit is in direct sunlight, move if necessary. If display does not improve, please contact the Trojan Call
Centre on 0861 TROJAN (0861 876 526).
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