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Storage
CAUTION! Your UPS has an internal power source. Its outlets may still deliver current, even
after the UPS is unplugged, until the UPS is completely turned OFF (deactivated). Before
storing your UPS, turn it completely OFF: with the UPS ON and receiving utility power, press
and hold the POWER button for one second (an alarm will beep once briefly after the interval
has passed); then, unplug the UPS from the wall outlet. If you store your UPS for an extended
period of time, recharge the UPS batteries once every three months: plug the UPS into a wall
outlet; allow it to charge for 4 to 6 hours; and then unplug it and place it back in storage. Note:
after you plug the UPS in, it will automatically begin charging its batteries; however, it will not
supply power to its outlets (see Quick Installation section). If you leave your UPS batteries
discharged for an extended period of time, they will suffer a permanent loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are also available from
Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning
your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product
Returns link. From here you can request a Returned Material Authorization (RMA) number,
which is required for service. This simple on-line form will ask for your unit's model and serial
numbers, along with other general purchaser information. The RMA number, along with
shipping instructions will be emailed to you. Any damages (direct, indirect, special or
consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite
service center is not covered under warranty. Products shipped to Tripp Lite or an authorized
Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on
the outside of the package. If the product is within its warranty period, enclose a copy of your
sales receipt. Return the product for service using an insured carrier to the address given to you
when you request the RMA.
Storage & Service
In areas with poor utility power or where the UPS’s input power comes
from a backup generator, chronic waveform distortion could cause the
UPS to switch to battery too frequently, draining its battery reserves. You
may be able to reduce how often your UPS switches to battery due to wave
form distortion by experimenting with different settings for this dial. As
the dial is turned clockwise, the UPS becomes more tolerant of
variations in its input power’s AC waveform. NOTE: The further the
dial is adjusted clockwise, the greater the degree of waveform distortion
the UPS will allow to pass to connected equipment. When experimenting
with different settings for this dial, operate connected equipment in a
safe test mode so that the effect on the equipment of any waveform
distortions in the UPS’s output can be evaluated without disrupting
critical operations.
Basic Operation
continued
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