Trick Technologies Catchbox 2.4, Руководство пользователя

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29 Catchbox 2.4
7 Troubleshooting
Problem Possible Cause Solution
No sound
1) Transmitter and receiver are not paired.
See if the status LED is blinking, which
indicates unpaired state.
2) The receiver or transmitter is off,
indicated by no light on either units’ status
LEDs.
3) Transmitter batteries are out of power or
placed in the wrong polarity. 1) Pair the transmitter to the receiver unit. See
section on pairing in the Operations chapter.
2) Plug the receiver into a wall socket. Place
batteries in the transmitter. Make sure both
devices are turned on.
3) Check the battery polarity or replace the
batteries with new ones.
Audio signal
dropouts or
breaks 1) Transmitter and receiver are too
far away from each other or there are
obstacles in the way.
2) Receiver antennas are not properly
attached or positioned.
3) Too much interfering wireless traffic. 1) Place the transmitter and receiver closer to
increase signal strength. Place the receiver
unit in clear view of the transmitter.
2) Attach the two antennas to the back of the
receiver, positioning them in a V shape.
3) Reduce the amount of wireless devices in
the room, either by turning off wireless routers
or limiting the use of 2.4 GHz devices, such as
mobile phones and laptops.
Distorted sound 1) Audio cable or adapter piece is broken
or not properly attached
2) Volume is too high 1) Check the audio cable connection and
adapter piece. If problem persists, replace the
cable and/or adapter.
2) Reduce the output volume at the receiver by
using the volume knob.
Transmitter
falling out of
cover
1) The magnets are misaligned.
2) Magnetic lock has been damaged or
magnets have lost strength. 1) Align the magnet by twisting the transmitter
inside the cover.
2) Get the product serviced.
Audio feedback 1) Catchbox microphone is situated too
close to the loudspeaker system 2) Move Catchbox microphone away from the
loudspeakers.
For more technical assistance, contact us by email or visit our Youtube channel via our website:
info@getcatchbox.com / www.getcatchbox.com