Guarantee Conditions
Standard guarantee conditions
We, Tricity Bendix, undertake that if within 12 months
of the date of the purchase this Tricity Bendix appliance
or any part thereof is proved to be defective by reason
only of fault workmanship or materials, we will, at our
option repair or replace the same FREE OF CHARGE
for labour, materials or carriage on condition that:
The appliance has been correctly installed and used
only on the electricity supply stated on the rating
plate.
The appliance has been used for normal domestic
purposes only, and in accordance with the manu-
facturer’s instructions.
The appliance has not been serviced, maintained
repared, taken apart or tampered with any person
not authorised by us.
All service work under this guarantee must be
undertaken by an Tricity Bendix Service Force Cen-
tre.
Any appliance or defective part replaced shall
become to Company’s property.
This guarantee is in addition to your statutory and
other legal rights.
Home visits are made between 8.30 am and 5.30 pm
Monday to Friday. Visits may be available outside
these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
Damage or calls resulting from transportation,
improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
Coasts incurred for calls to put right an appliance
which is improperly installed or calls to appliances
outside the United Kingdom.
Appliances found to be in use within a commercial
environment, plus those which are subjected to ren-
tal agreements.
Products of Tricity Bendix manufacture which are
not marketed by Tricity Bendix.
European Guarantee
If you should move to another country within Europe
then your guarantee moves with you to your new home
subject to the following qualifications:
The guarantee starts from the date you first purcha-
sed your product.
The guarantee is for the same period and to the
same extent for labour and parts as exists in the
new country of use for this brand or range of pro-
ducts.
This guarantee relates to you and cannot be trans-
ferred to another user.
Your new home is within the European community
(EC) or European Free Trade Area.
The product is installed and used in accordance
with our instructions and is only used domestically,
i.e. a normal household.
The product is installed taking into account regula-
tions in your new country.
Before you move please contact your nearest Custo-
mer Care Centre, listed below, to give them details of
your new home. They will then ensure that the local
Service Organisation is aware of your move and able
to look after your appliances.
France
Senlis
+33 (0)
3 44 62 22 22
Germany
Nürnberg
+49 (0)
911 3232 2600
Italy
Por39 (0)
1678 47053
Sweden
Sto46 (0)
20 78 77 50
UK
Slough
+44 (0)
1753 219 898
