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Guarantee conditions
Standard guarantee conditions
We, Tricity Bendix, undertake that if within 12
months of the date of the purchase this Tricity
Bendix appliance or any part thereof is proved
to be defective by reason only of faulty
workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE
for labour, materials or carriage on condition
that:
The appliance has been correctly installed and
used only on the electricity supply stated on the
rating plate.
The appliance has been used for normal
domestic purposes only, and in accordance with
the manufacturer’s instructions.
The appliance has not been serviced,
maintained, repaired, taken apart or tampered
with by any person not authorised by us.
All service work under this guarantee must be
undertaken by a service force centre.
Any appliance or defective part replaced shall
become the Company’s property.
This guarantee is in addition to your statutory
and other legal rights.
Home visits are made between 8.30am and
5.30pm Monday to Friday. Visits may be
available outside these hours in which case a
premium will be charged.
Exclusions
This guarantee does not cover:
Damage or calls resulting from transportation,
improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
Costs incurred for calls to put right an
appliance, which is improperly installed, or calls
to appliances outside the United Kingdom.
Appliances found to be in use within a
commercial environment, plus those, which are
subject to rental agreements.
Products of Tricity Bendix manufacture which
are not marketed by Tricity Bendix.