What the Owner Must Do to Obtain Service Under This Warranty
To obtain service under this warranty, the owner must at the owner’s expense (l) arrange
for any necessary de-installation of the Product, and (II) return the Product to the
Authorized Gow Dealer from which it was purchased. If return to the Authorized Gow
Dealer is impracticable, the owner must deliver or ship the Product, properly packaged,
prepaid, and insured, to Gow at the address below, or to an Authorized Gow Service
Facility. In addition, the owner must provide evidence that the Product is a the time of
delivery with the scope of this Warranty, by either having completed and submitted
to Gow on a timely basis the Warranty Registration Card, if one is included with the
Product, or by including the original or a legible copy of the dated sales receipt with
the Product when submitted for repair. All Products must also be accompanied by the
owner’s name, address, and telephone number.
What the Owner Must Pay For
As noted above, the owner must arrange and pay any expense for removing the Product
from its installation and delivering it to Gow or the Authorized Gow Service Facility.
Upon return of the Product to the owner following repair, it shall be the owner’s
responsibility to arrange and pay for any reinstallation which may be required. In
addition, it shall be the owner’s obligation to pay for any repairs made to Products for
which the owner has neither completed and submitted (where one is included) the
warranty Registration Card at the time of purchase nor include a legible copy or the
original of the dated sales receipt with the Product when delivered for service, or which
are otherwise subject to the exclusions noted above, at Gow’s or its Authorized Service
Facility’s then current repair rates.
How to Learn Where the Nearest Authorized Gow Service Facility is, or Obtain Answers
to Other Questions Concerning This Warranty
In order to learn the name and address of the nearest Authorized Gow Service Facility,
obtain instructions for shipment of a covered Product to Gow, or obtain the answers to
any other questions you may have concerning this Warranty, you may telephone Gow
between the hours of 9:00a.m. and 5:00p.m. Eastern Time, Monday through Friday, at
1.888.554.2514, or write to Service Department, Gordon J. Gow Technologies, Inc. 6448
Pinecastle Blvd; Suite 101, Orlando, FL 32809, (Fax 1.800.553.1366).
This Warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
6
