PROBLEM # 2: The LED on the collar glows steadily
when the button is pressed, but the collar doesn’t
seem to work on the dog.
The collar strap is not tight enough to provide
consistent contact. The collar should be snug enough
so that it doesn’t slip around as the dog moves. Contact
points must touch the dog’s skin to provide efficient,
consistent stimulation. Page 15.
The variable intensity contact point is not correct
for the dog. Dogs have individual sensitivity levels,
and you must test your dog to determine his.
Pages 16 and 17. Try the next higher variable
intensity contact point.
PROBLEM # 3: The LED blinks slowly, indicating
the collar is active, but doesn’t glow steadily
when the stimulation button is pressed, or it
lights intermittently.
The transmitter lower rocker switch is set for
momentary mode (M). When the transmitter is set on
M, it is normal for the LED to return to blinking slowly
– almost right away. Move the rocker switch to C and
test again.
The batteries in the collar and/or transmitter need
replacing. When the batteries begin to get low,
intermittent operation can result. Follow the
recommendations in this booklet about batteries.
Page 4.
The transmitter is being held too close to the collar
when the button is pressed. Holding the collar in one
hand and the transmitter in the other when you test
the unit may cause intermittent operation. Place the
collar on the floor or a table and maintain several feet
of separation.
Troubleshooting Guide
Page 24
