15
DPL 2218
ENGLISH
9. Trouble Shooting
Symptoms
Familiar reason and solution
The digital fra-
me can not be
switched on.
The power adapter isn’t plugged correctly, please plug
the power adapter and make sure the connection is
all right.
The screen can
not be started
up.
The card isn’t inserted correctly.
There is no picture, music or video file in the me-
mory card.
The formats of files are different.
Examine the method of your plug-in.
Don’t insert the card into the slot coarsely.
Make sure there is at least one picture, music or
video file in the memory card.
Compatible picture format is JPEG
Compatible music format is MP3
Compatible video format are DAT, MPG, VOB and
MP4.
The screen can
not show pictu-
res when you
choose “PHO-
TO” function.
The file format is not supported.
There isn’t any picture in the memory card.
Make sure there is at least one picture in the me-
mory card.
Compatible picture format is JPEG.
Notice: The digital frame is only compatible with
JPEG format and do not support other formats like
TIFF,BMP or GIF.
A small video
picture on the
screen
Resolution of the picture is low.
The scenario of pictures taken by most digital ca-
meras is 320×240 or lower one, while the best video
picture scenario is 640×480.
Dark spots ap-
pear around
the picture
It’s normal, for different digital cameras use different
scenario or pixel to shot pictures.
