Trenz TLWZ-SNC-01, Руководство пользователя

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Troubleshooting
PROBLEM CAUSE SOLUTION
Unable to find the
OnCloud / WiZ Connected
light fixtures that are
hardwired to the Room
Controller circuit on the
network
Room Controller
may not have
initiated
Connectivity Mode
Long Press the ON and OFF switch
simultaneously for 5 seconds to enter
into Connectivity Mode: Searching for
Wi-Fi Network.
Unable to operate the
load (light) with the ON/
OFF switch
Wiring issue
Review and confirm the
INSTALLATION section in this manual.
No electricity Check that the power is ON at the
circuit breaker.
Load does not
function or is
incompatible
• Replace the load.
• Check the SPECIFICATION section
for compatible loads and limitations.
OnCloud / WiZ Connected
light fixtures that are
hardwired to the Room
Controller circuit not
responding to WiZ APP
control
Network is not
connected
Check wireless network connectivity.
Permissions are
not granted on
mobile device
Check to see that permissions are
granted for the WiZ APP.
Room Controller
is not functioning
correctly
Manually press and hold the ON
switch for 7-10 seconds to ensure
electrical functionality is working.
Load (light) not
functioning properly
Load (light) may
not be compatible
or exceeding limits
• Check SPECIFICATION section to
ensure load (light) is within limits.
• Replace the load (light).
OnCloud / WiZ Connected
light fixtures that are
hardwired to the Room
Controller circuit not
connecting to the WiZ
APP
Wi-Fi password is
incorrect
Re-enter Wi-Fi password.
Weak/low Wi-Fi
signal
Check Wi-Fi signal to ensure within
range of router (-80dB min).
Wi-Fi not
connected
Confirm Wi-Fi router is broadcasting a
2.4GHz signal. Re-connect.