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76 

 C   PING Your IP Address 

 

The PING (Packet Internet Groper) command can determine 
whether a specific IP address is accessible by sending a packet to 
the specific address and waiting for a reply.  It can also provide a 
very useful tool to confirm if the IP address conflicts with the 
camera over the network. 
 
Follow the step-by-step procedure below to utilize the PING 
command but first you must disconnect the camera from the 
network. 
 
Start a DOS window.  Type 

ping x.x.x.x

 and press [Enter], where 

x.x.x.x

 is the IP address of the camera. 

 
The succeeding replies as illustrated below will provide useful 
explanation to the cause of the problem with the camera’s IP 
address. 
 
 

 
 
 
 
 
 
 
 
 

 

77

 D   Troubleshooting 

 

Q:  I cannot access the Advanced Day/Night Internet Camera 
Server from a web browser. 
A:

  The possible cause might be the IP Address for the camera is 

already being used by another device.  To correct the possible 
problem, you need to first disconnect the camera from the 
network.  Then run the PING utility (follow the instructions in 

Appendix B - PING Your IP Address

). 

 
Another possible reason is the IP Address is located on a different 
subnet.  To fix the problem, run the PING utility.  If the utility 
returns “no response” or similar, the finding is probably correct, 
then you should proceed as below: 
 
In Windows 98SE/ME/2000 and Windows NT, double check the 
IP Address of the camera is within the same subnet as your 
workstation. 
 
Click 

Start 

> 

Setting

 > 

Control Panel

, and then 

Network

. Select 

TCP/IP from the 

Network

 dialog box, and then click 

Specify an 

IP address

 from the 

TCP/IP Properties

 dialog box.  If the 

camera is situated on a different subnet than your workstation, 
you will not be able to set the IP address from this workstation.  
To verify make sure the first 3 sections of the IP address of the 
camera corresponds to the first 3 sections of the workstation.  
Therefore the IP address of the camera must be set from a 
workstation on the same subnet. 
 

Содержание TV-IP300

Страница 1: ...1 ...

Страница 2: ...APPLICATION OF THE CAMERA 21 APPLICATIONS 22 USING THE CAMERA 25 WEB CONFIGURATION UTILITY 25 CLIENT SETTINGS 27 SYSTEM ADMINISTRATION 28 CONTROLLING I O OUTPUT TRIGGER 50 IPVIEW SP 51 3 AUTO RUN INSTALLATION 51 INSTALLING IPVIEW SP MANUALLY 53 UNINSTALLING IPVIEW SP 58 IPVIEW SP GETTING STARTED 61 USING IPVIEW SP 65 APPENDIX 72 A IP UTILITY 72 B FREQUENTLY ASKED QUESTIONS 74 C PING YOUR IP ADDRES...

Страница 3: ...TRODUCTION Thank you for purchasing the Advanced Day Night Internet Camera Server a standalone system that can be connected directly to an Ethernet or Fast Ethernet With support for latest MPEG4 technology you can record streaming video that utilizes high quality MPEG 4 images to your hard drive enable motion detection and setup automated email alerts for security The built in microphone provides ...

Страница 4: ... ID and password allowing the administrator to modify the camera s settings from the remote site via Intranet or Internet When new firmware is available you can also upgrade remotely over the network for added convenience Users are also allowed to monitor the image and take snapshots Connection to External Devices Supporting auxiliary Input Output Connector you can connect the camera to a variety ...

Страница 5: ...night In a dark low light situation the camera switches to deliver black white images using its infrared LEDs making it the best choice for your outdoor application 9 Unpacking the Package Unpack the package and check all the items carefully In addition to this User s Guide be certain that you have One Advanced Day Night Internet Camera Server or Wireless Advanced Day Night Internet Camera Server ...

Страница 6: ... Resolution 800x600 or above NOTE When you connect multiple cameras and monitor their images synchronously it is recommended to use a high performance system such as a Pentium 4 2 4GHz PC 11 Physical Description This section describes the externally visible features of the camera Front Panel 1 Link LED The Link LED is positioned on the right side of the camera s lens while facing the camera A stea...

Страница 7: ...ur camera to capture clear image in a dark environment The lens assembly of the camera can be removed and replaced with any standard CS mount lens Inside the lens assembly is a CCD chip which is used to capture images Please note that the lens assembly and the CCD chip are very sensitive to dirt and dust 13 Rear Panel 1 External Antenna for wireless model The adjustable external antenna allows you...

Страница 8: ...video images from the DC Iris lens 6 DIP Switch AES AI switch When used the Auto Iris Lens please switch to AI position else should switch to AES position Flickless Off If the power frequency you used in NTSC area is 50Hz please switch to the Flickless position Flicker Reduction 7 DC Power Connector The DC power input connector is located on the camera s rear panel and is labeled DC 12V with a sin...

Страница 9: ... outdoor applications DC Iris Connector 17 2 HARDWARE INSTALLATION Attaching the Camera to the Stand The camera comes with a camera stand optional which has a swivel ball screw head that can be attached to the camera s screw hole on the up or bottom panel Attach the camera to the stand and station it for your application There are three holes located in the base of the camera stand allowing the ca...

Страница 10: ...hernet cable before connect the power supply 2 You can confirm the power source is supplied from the Power LED on the camera 19 Replace the Lens Assembly If required you can replace the lens assembly with DC Iris lens First remove the original lens by turning it in an anti clockwise direction For detailed instructions please refer to the section Replacing the Lens of Appendix Adjusting Camera Focu...

Страница 11: ... to manage the camera The security feature of the camera will not be enabled until the Admin Password is defined therefore you have to complete this procedure as soon as possible 21 4 APPLICATION OF THE CAMERA The camera can be applied in wide variety of applications It is an all in one device that can be attached directly to an Ethernet or Fast Ethernet network With the built in CPU it can work a...

Страница 12: ...z Capture single frame images or video images from the IPView SP application z Connect up to two external devices to the camera for alarm notifications in addition when the trigger is activated you can configure the camera to send e mail messages that attach the video clip with sound 23 Application Diagrams of the Camera 1 Home Small Business Applications ...

Страница 13: ...des the instructions on using the camera with a web browser Web Configuration Utility First launch your web browser such as the Internet Explorer 6 0 used in this manual Then type the default IP address http 192 168 0 30 in the Address bar and press Enter to enter the Welcome screen of the camera s Web Configuration Utility NOTE The PC s IP address must correspond with the camera s IP address in t...

Страница 14: ...fault IP address Default IP Address Preview Area 27 Client Settings Under the Client Settings screen the user can customize the configuration of the connected camera on individual platform including the Media option and Protocol option Please note that the configuration changed in Client Settings is only effective on the user s system For example when the user selects Disable audio option it means...

Страница 15: ...iguration whenever you click Home in the top menu bar will make you return to the Welcome window 2 The System window is the initial window when you click the System Administration option Alternately you can click the System item in the top menu bar to enter the System window when you are in other configuration windows Camera Name This field is used for entering a descriptive name for the device a ...

Страница 16: ...DNS provider from the pull down menu and then enter the required information in the following fields including the Host Name User Name and Password Wireless Interface for wireless model If you use a wireless enabled camera you can configure the respective settings in this field including ESSID This field is used to setup which wireless network ESS ID Extended Service Set ID the camera is to be con...

Страница 17: ...setup a 64 bit WEP key input 5 ASCII characters For example 12345 To setup a 128 bit WEP key input 13 ASCII characters For example 1234567890123 These character counts result in bit counts of 40 and 104 33 respectively the camera will automatically pad your input to a bit count of 64 or 128 HEX input format Hex format causes each pair of characters you type to be interpreted as an eight bit value ...

Страница 18: ...ll check the HTTP port port 80 first If the port is allowed to use the streaming data will automatically switch to port 8481 control data 8483 video data and 8482 audio data If not the data will be transferred through port 80 only then the camera cannot send the images with sound without audio data 35 Video The Video window contains commands to provide the settings for the images captured by the c...

Страница 19: ...el Contrast Adjust the contrast level Saturation Adjust the colors level Hue Adjust the hue level When completed click Save 37 Users The User window contains commands that allow the system administrator to assign legal users who are permitted to monitor the camera from the remote site Click Users in the top menu bar and the Users window will appear as below Add User User Name Enter the user name i...

Страница 20: ...assword the available item for selection on the Welcome screen is Client Setting only 3 If the administrator enabled FTP function and set up the related settings and allowed the user to control I O output function the user will see the related items FTP upload information and I O control buttons displayed on the Welcome screen when login 39 DateTime The DateTime window contains commands to set up ...

Страница 21: ...hen the camera is powered off and then powered on you must re enter the details once again 41 Motion Detection The Motion Detection window contains Click Motion Detection in the top menu bar and the Motion Detection window will appear as below Enable Motion Detection Check this option to enable motion detection function of your camera Once enabled you can setup the detecting region by giving a Win...

Страница 22: ... Detection This item is used to set up the following related action s when the camera receives the signal from specified detection area including Trigger I O output Send snapshot image by email and Upload snapshot image to FTP server To enable these actions check the desired items and enter the required information TIP To send the snapshot image through e mail or upload the to the FTP server check...

Страница 23: ...related settings in the following fields When you enable the port function some control buttons will be added on the Home screen of Configuration Utility as shown below 45 Port Setting Select the proper values from the pull down menus in this field including Baud rate Data bit Stop bits and Parity bit Command Setting According to the function of the external device you connected you can customize ...

Страница 24: ...ion in the top menu bar and the Information window will appear as below Model The camera s model name will be display here 47 Firmware Version The field displays the firmware version of the camera MAC Address This field displays the MAC Address of the camera IP Address This field displays the IP Address of the camera System Log This field displays the event log of the camera ...

Страница 25: ... settings are retained If you do not want to reset the camera exit this window without clicking YES 49 Factory Reset Do you really want to factory reset this device Click YES from this option and you can resume all factory default settings for the camera If you do not want to restore the factory settings exit this window without clicking YES NOTE You have to configure the network settings again af...

Страница 26: ... ON OFF button Click 51 6 IPVIEW SP This chapter describes the IPView SP which is a powerful software application designed with a user friendly interface for ease of control and navigation requirements Auto Run Installation Insert the software CD into the CD ROM drive to initiate the Auto Run program and the menu screen will appear as below ...

Страница 27: ...nstalling IP Utility If you want to browse the contents of the software CD click the Browse CD button and the contents of the CD will be available for preview To close the Auto Run program click the EXIT button 53 Installing IPView SP Manually If the Auto Run program doesn t launch automatically you can install IPView SP manually 1 On the Windows desktop click Start at the taskbar and select Run t...

Страница 28: ...reement then click Yes Click Click 55 4 Choose the destination location If no specific requirement leave the default setting and click Next 5 Select the program folder If no specific requirement leave the default setting and click Next Click Click ...

Страница 29: ...ws 2000 or Continue Anyway Windows XP Windows XP Windows 2000 57 8 Click Finish to complete the installation TIP If you use Windows 98SE ME the system will ask you to reboot when the installation completed Restart the system when prompted After successfully installing the application program for the camera is automatically installed to your computer and creates the IPViewSP folder in Programs of S...

Страница 30: ...s and then select Control Panel to open the Control Panel window Double click the Add Remove Programs icon to open the Add Remove Programs Properties window Then select the IPViewSP item by highlighting it and click Add Remove Click Click 59 2 Select Uninstall and click Next when the InstallShield Wizard asks you to select the Setup type Click Select Double click Click Select ...

Страница 31: ...ing Started This section describes the operation of the IPView SP application User Interface with detailed procedures for using the application Launching IPView SP To start running IPView SP click Start and select Programs IPViewSP folder and then select the IPViewSP item IPView SP will bring up two screens IPView SP screen and Display screen IPView SP screen X Y Z ...

Страница 32: ... IP Address you can click Browse to find the available camera then select the one you want if more than one camera found by highlighting it and click Add In addition you can select the protocol type from the pull down menu UTP TCP and HTTP Connect Disconnect The connected camera can be disabled temporarily by clicking Disconnect button To resume the camera click Connect Erase Click to remove the c...

Страница 33: ...e display area Select Buttons Click the two buttons to select the active camera Window Control Buttons Control the Display screen from the three buttons Always on top Minimum and Maximum Always on top Keep the Display screen on top of the desktop Minimum Minimize the Display screen Maximum Maximize the Display screen 65 Using IPView SP Adding a Camera To add a new camera 1 Click the Camera button ...

Страница 34: ...he active camera temporarily click Disconnect button It will stop receiving the signal from the camera until you click Connect button 2 To remove the active camera click Erase button The camera will be removed from the list Select Click 67 Viewing the Camera From the Display screen you can choose One Camera Mode or Four Camera Mode to display your video A maximum of 4 cameras are available for vie...

Страница 35: ... record the video clip and save it to your hard disk drive through the following methods Manual Record Schedule Record and Motion Record Playing Recorded Video The recorded video clips are saved on your hard disk drive and can be played on IPView SP Player To launch the player simply click the Play button on IPView SP screen Alternately you can click Start and select Programs IPViewSP and then cli...

Страница 36: ...cted path setting Please note that you are not allowed to delete a path setting if there is only one setting in the list Email Setting When the Send mail when motion detect item is checked you should enter the required information in the respective fields including Mail Server Mail From Mail To Subject User Name Password and Interval Time Scan Delay When multiple cameras connected clicking the Sca...

Страница 37: ... click Install IP Utility Then follow the on screen instruction to complete the installation To launch and use IP Utility click Start Programs IPView SP IP Utility When you launch IP Utility it starts to search the camera s within the network automatically Then the main window will appear as shown and the result connected camera will be displayed in the list 73 Control Buttons of IP Utility Click ...

Страница 38: ...t utilizes high quality MPEG 4 images to your hard drive enable motion detection and setup automated email alerts for security 75 About Internet Camera Installation Q Can the Advanced Day Night Internet Camera Server be used out doors A The camera is not weatherproof It needs to be equipped with a weatherproof case to be used outdoors and it is not recommended Q What network cabling is required fo...

Страница 39: ...er device To correct the possible problem you need to first disconnect the camera from the network Then run the PING utility follow the instructions in Appendix B PING Your IP Address Another possible reason is the IP Address is located on a different subnet To fix the problem run the PING utility If the utility returns no response or similar the finding is probably correct then you should proceed...

Страница 40: ...outer setting might be a possible reason Need to double check if the configuration of the default router settings is required 79 Q Why does a series of broad vertical white line appear through out the image A A likely issue is that the CMOS sensor becomes overloaded when the light source is too bright such as direct exposure to sunlight or halogen light You need to reposition the camera into a mor...

Страница 41: ...s brightness contrast hue and light frequency Please refer to the Web Configuration section for details Q There are no images available through the web browser A The ActiveX might be disabled If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu Alternatively you can use the Java Applet for viewing the required images 81 E Time Zone Ta...

Страница 42: ...e focus of the lens you need to turn the lens slowly in either clockwise or anti clockwise direction until the desired image appears DO NOT over turn the lens in either of the directions as it will be out of focus Unless you want to substitute the lens DO NOT unscrew more than 1 0mm apart from the Fixed Lens Assembly Keep in mind while adjusting the Internet Camera s focus you can review the image...

Страница 43: ...try Follow the instructions below to replace the supplied lens with any C or CS type lens 1 Unscrew the camera s lens assembly 2 C lens only attach the new lens to a CS C adapter 3 Screw the new lens onto the Internet Camera If appropriate adjust the iris according to the prevailing light conditions 4 Refer to Adjusting the Camera Focus on the previous page 5 Refresh the web browser and monitor th...

Страница 44: ...set 2 pin relay 24VDC 1A 125VAC 0 5A max RS 485 2 pin half duplex Browser Support OS Support Windows 98SE ME 2000 XP System requirement CPU Pentium III 350MHz or above Memory Size 128MB Resolution 800x600 or above Internet Explorer 5 0 or above IPView SP Application OS Support Windows 98SE ME 2000 XP System requirement for IPView SP CPU Intel Pentium 3 650MHz or above Memory Size 256MB Resolution ...

Страница 45: ...atically configure a network device in a diskless workstation to give its own IP address C Communication Communication has four components sender receiver message and medium In networks devices and application tasks and processes communicate messages to each other over media They represent the sender and receivers The data they send is the message The cabling or transmission method they use is the...

Страница 46: ...net is an implementation of CSMA CD that operates in a bus or star topology F Fast Ethernet Fast Ethernet also called 100BASE T operates at 10 91 or 100Mbps per second over UTP STP or fiber optic media Firewall Firewall is considered the first line of defense in protecting private information For better security data can be encrypted A system designed to prevent unauthorized access to or from a pr...

Страница 47: ...ation that is sent in packets across the Internet For example 80 80 80 69 is an IP address it is the closet thing the Internet has to telephone numbers When you call that number using any connection methods you get connected to the computer that owns that IP address 93 ISP ISP Internet Service Provider is a company that maintains a network that is linked to the Internet by way of a dedicated commu...

Страница 48: ... a common connection 95 Protocol Communication on the network is governed by sets of rules called protocols Protocols provide the guidelines devices use to communicate with each other and thus they have different functions Some protocols are responsible for formatting and presenting and presenting data that will be transferred from file server memory to the file server s net work adapter Others ar...

Страница 49: ...fferent computer types and led to the development of the Internet 97 Transceiver A transceiver joins two network segments together Transceivers can also be used to join a segment that uses one medium to a segment that uses a different medium On a 10BASE 5 network the transceiver connects the network adapter or other network device to the medium Transceivers also can be used on 10BASE 2 or 10BASE T...

Страница 50: ...ata of customer contained in stored on or integrated with any products returned to TRENDware pursuant to any warranty There are no user serviceable parts inside the product Do not remove or attempt to service the product by any unauthorized service center This warranty is voided if i the product has been modified or repaired by any unauthorized service center ii the product was subject to accident...

Страница 51: ...R DATE OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT TRENDWARE S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTI...

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